Specialist, Customer CARE (Swedish)

Vistaprint; Berlin; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A marketing partner for small businesses seeks a customer support representative fluent in Swedish. This role involves assisting clients with their marketing needs, such as design solutions for flyers and business cards. The position offers the flexibility of remote work from Germany or the Netherlands and comes with a home office allowance. The ideal candidate should be passionate about eCommerce and possess strong communication skills. Apply in English to the Talent Acquisition Manager.

Leistungen

Remote working options

Monthly home office allowance of 85 €

Financial support for home office setup

Discounted Urban Sport Club subscription

Bicycle leasing with JobRad

Paid training course

Mentoring and training opportunities

Qualifikationen

• Very good oral and written Swedish communication skills.
• Strong interest in eCommerce and marketing.
• Digital native with proficiency in customer support via various channels.

Aufgaben

• Assist customers with queries effectively.
• Provide marketing solutions like flyers and business cards.
• Support team development and objectives.

Kenntnisse

Swedish communication skills

Customer assistance

Interest in eCommerce and marketing

Digital native

Persistence

Jobbeschreibung

Select how often (in days) to receive an alert: Create Alert

You are enthusiastic about small businesses and self‑employed people, and you want to be an important marketing partner for them? Then it is time for you to become a part of Vista and apply now!

• The opportunity to work from home within Germany and the Netherlands.
• Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.
• Financial support for building up your home office.
• A discounted Urban Sport Club subscription after working 6 months with us.
• Bicycle leasing with JobRad.
• A comprehensive, paid 4‑week training course right from the beginning as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team, so that we are all working towards the same vision.
• Adedicated Team Lead at your side to support your and your team’s development.
• A reliable, weekly rotating shift system (Mon.-Fri., 08:00‑19:00) with shift times scheduled well in advance; full‑time and part‑time positions (minimum 30 h/week).

What you ideally bring with you:

• You have very good oral and written Swedish communication skills as well as being friendly and empathetic, so as to understand and assist our customers with any queries which may arise.
• You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to chip in the success of their business.
• You are a digital native which allows you to connect with our customers on all channels to support them, especially via phone, email, and chat.
• You exude persistence and, as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, e.g. flyers, business cards, disposable menus.

What you can expect from our selection process:

First, we will get to know each other in a 20‑minute conversation via video or phone. If this goes well, we will invite you for a more comprehensive interview via video (Zoom). At this point, you will have the opportunity to get in contact with your potential Team Lead and get more insights into the job. We are looking forward to your application. Please send it in English to your first point of contact Hai‑Dang Phan, Talent Acquisition Manager.

Visit us on Facebook or Instagram to find out more about who we are.

Job Segment: Recruiting, Work from Home, Customer Service, Human Resources, Contract