Specialist, Customer CARE (Norwegian)

Vistaprint; Berlin; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading eCommerce company is looking for enthusiastic individuals to assist small businesses with marketing solutions. This role offers work-from-home flexibility within Germany, along with a monthly allowance for home office expenses. Candidates should have strong Norwegian communication skills and an interest in eCommerce. Comprehensive training and support will be provided to ensure your success.

Leistungen

Monthly home office allowance of 85 €

Financial support for home office setup

Discounted Urban Sports Club subscription

Bicycle leasing with JobRad

Paid 4-week training course

Qualifikationen

• Ability to assist customers with queries effectively.
• Interest in print and design to provide customer solutions.
• Experience with communication over phone, email, and chat.

Aufgaben

• Assist small businesses with marketing solutions.
• Maintain customer relationships through various channels.
• Participate in a rotating shift system.

Kenntnisse

Very good oral and written Norwegian communication skills

Strong interest in eCommerce and marketing

Empathy and friendliness

Digital native

Persistence

Jobbeschreibung

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You are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them?Then it is time for you to become a part of Vista and apply now!

• The opportunity towork from homewithin Germany and the Netherlands.
• Monthly home office allowance of 85 €- a financial infusion for your electricity and internet costs.
• Financial supportfor building up your home office.
• Adiscounted Urban Sports Club subscriptionafter working 6 monthswith us.
• Bicycle leasing withJobRad.
• A comprehensive,paid 4-week training courseright from the beginning as well as regular mentoring and training sessions afterwards;versatile development opportunitieswithin and outside your team, so that we are all working towards the same vision.
• Adedicated Team Leadat your side to support your and your team’s development.
• A reliable,weekly rotating shift system(Mon.-Fri., 08:00-18:00) with shift times scheduled well in advance; full-time and part-time positions (minimum 30 h/week).

What you ideally bring with you:

• You havevery good oral and written Norwegiancommunication skillsas well as beingfriendly and empathetic, so as to understand and assist our customers with any queries which may arise.
• You havea strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to chip in the success of their business.
• You are adigital nativewhich allows you to connect with our customers on all channels to support them, especiallyvia phone, email, and chat.
• You exude persistence and,as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, e.g. flyers, business cards, disposable menus.

What you can expect from our selection process:

First, we will get to know each other in a 20-minute conversation via video or phone. If this goes well, we will invite you for a more comprehensive interview via video (Zoom). At this point, you will have the opportunity to get in contact with your potential Team Lead and get more insights into the job. We are looking forward to your application.Please send it in Englishto your first point of contactHai-Dang Phan, Talent Acquisition Manager.

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Job Segment: Recruiting, Work from Home, Customer Service, Human Resources, Contract