Specialist, Customer CARE (Finnish)

Vistaprint; Berlin; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading online marketing partner in Germany is looking for enthusiastic individuals to support small businesses. Candidates should have very good Finnish communication skills and a strong interest in eCommerce. This is a remote position with flexible working hours and comprehensive training provided, along with perks like a monthly home office allowance and discounted fitness subscriptions.

Leistungen

Home office allowance

Financial support for home office setup

Discounted Urban Sports Club subscription

Bicycle leasing

Comprehensive training and mentoring

Qualifikationen

• Very good oral and written Finnish communication skills.
• Strong interest in eCommerce and marketing.
• Digital native with the ability to connect via phone, email, and chat.

Aufgaben

• Assist customers with queries effectively.
• Provide marketing solutions tailored for clients.
• Maintain knowledge of available print and design services.

Kenntnisse

Finnish communication skills

Interest in eCommerce and marketing

Customer service orientation

Digital communication skills

Attention to detail

Jobbeschreibung

Job Overview

You are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them? Then it is time for you to become a part of Vista and apply now!

• The opportunity to work from home within Germany and the Netherlands.
• Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.
• Financial support for building up your home office.
• A discounted Urban Sports Club subscription after working 6 months with us.
• Bicycle leasing with JobRad.
• A comprehensive, paid 4‑week training course right from the beginning as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team, so that we are all working towards the same vision.
• A dedicated Team Lead at your side to support your and your team’s development.
• Reliable working hours (Mon.-Fri., 08:00-19:00) scheduled well in advance; full-time and part‑time positions (minimum 30 h/week).

What you ideally bring with you:

• You have very good oral and written Finnish communication skills as well as being friendly and empathetic, so as to understand and assist our customers with any queries which may arise.
• You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to chip in the success of their business.
• You are a digital native which allows you to connect with our customers on all channels to support them, especially via phone, email and chat.
• You exude persistence and, as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, e.g. flyers, business cards, disposable menus.

What you can expect from our selection process:

First, we will get to know each other in a 20‑minute conversation via video or phone. If this goes well, we will invite you for a more comprehensive interview via video (Zoom). At this point, you will have the opportunity to get in contact with your potential Team Lead and get more insights into the job. We are looking forward to your application. Please send it in English to your first point of contact Hai‑Dang Phan, Talent Acquisition Manager.

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