Spa Therapist

Hyatt Hotels Corporation; Mecklenburg-Vorpommern; On-site; EUR 25,000 - 36,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Spa Therapist to deliver a range of spa treatments within a luxury hotel setting. You will conduct professional consultations, tailor recommendations to guest needs, and ensure a tranquil, high-standard spa experience.

The role requires strong knowledge of massage techniques, excellent guest service, and the ability to work in a multicultural environment. English proficiency and a professional appearance are essential.

Qualifications

• Recognized certification or diploma in Spa Therapy, Massage Therapy, Beauty Therapy, or related field.
• Minimum 2 years of experience in a luxury hotel, resort spa, or wellness facility.
• Strong knowledge of massage techniques, body treatments, facials, and wellness practices.
• Excellent communication and interpersonal skills.
• Professional appearance and genuine passion for guest care and well-being.
• Ability to work in a multicultural environment and adapt to guest needs.
• Previous experience in a luxury island resort or international hospitality brand is advantageous.
• Good command of spoken and written English.

Responsibilities

• Deliver a variety of spa treatments including massages, body therapies, facials, and wellness rituals in accordance with Alila standards.
• Conduct professional consultations to identify guest needs and recommend suitable treatments and retail products.
• Create a welcoming, relaxing, and memorable experience for every guest.
• Ensure treatment rooms and spa facilities are maintained to high standards of cleanliness, hygiene, and presentation.
• Maintain accurate treatment records and guest preferences.
• Promote spa services, wellness programs, and retail products to maximize guest satisfaction and revenue opportunities.
• Adhere to all health, safety, hygiene, and operational procedures.
• Assist in achieving departmental goals, guest satisfaction targets, and revenue objectives.
• Support colleagues and contribute positively to a collaborative team environment.

Skills

Spa therapy

Massage techniques

Customer service

Interpersonal skills

English proficiency

Multicultural environment

Education

Diploma in Spa Therapy or Beauty Therapy

Job description

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

As a Spa Therapist, you will be responsible for providing a range of spa treatments while ensuring the highest standards of guest service, professionalism, and operational excellence.

Key Responsibilities

• Deliver a variety of spa treatments including massages, body therapies, facials, and wellness rituals in accordance with Alila standards.
• Conduct professional consultations to identify guest needs and recommend suitable treatments and retail products.
• Create a welcoming, relaxing, and memorable experience for every guest.
• Ensure treatment rooms and spa facilities are maintained to the highest standards of cleanliness, hygiene, and presentation.
• Maintain accurate treatment records and guest preferences.
• Promote spa services, wellness programs, and retail products to maximize guest satisfaction and revenue opportunities.
• Adhere to all health, safety, hygiene, and operational procedures.
• Assist in achieving departmental goals, guest satisfaction targets, and revenue objectives.
• Support colleagues and contribute positively to a collaborative team environment.

Qualifications

Qualifications & Experience

• Recognized certification or diploma in Spa Therapy, Massage Therapy, Beauty Therapy, or a related field.
• Minimum 2 years of experience in a luxury hotel, resort spa, or wellness facility.
• Strong knowledge of massage techniques, body treatments, facials, and wellness practices.
• Excellent communication and interpersonal skills.
• Professional appearance and a genuine passion for guest care and well-being.
• Ability to work in a multicultural environment and adapt to guest needs.
• Previous experience in a luxury island resort or international hospitality brand will be an advantage.
• Good command of spoken and written English.

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