Spa Host (m/w/d)

David-Lloyd-Club; Frankfurt; Hybrid; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Free club membership for you and your家

Discount on food and drinks

Discounts on swimming, tennis lessons,

Career advancement through internal培训

Wagestream App: get paid on demand

Benefits suite access

Job summary

David Lloyd Clubs in Frankfurt seeks a Spa Host to welcome members and guide them through our premium spa offerings. You will help communicate the benefits of therapy rooms and ensure the spa remains pristine and inviting for every guest.

We value individuals who excel in premium customer service, showcase strong communication, and are proactive in delivering exceptional member experiences. Enjoy perks and opportunities within a thriving wellness environment.

Qualifications

• Experience in a premium customer service environment.
• Passion for health and wellbeing.
• Excellent communication and collaboration skills.
• Self-starter who delivers high-quality member experiences.

Responsibilities

• Greet and welcome members entering the spa areas.
• Explain the health and wellbeing benefits of therapies and rooms.
• Maintain spa cleanliness and ambience to premium standards.
• Support members with a friendly, knowledgeable service experience.

Skills

Customer service

Communication

Team collaboration

Self-motivation

Job description

Would you like to join Europe’s leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Host to join our team!As David Lloyd Clubs, we are more than ‘just a gym’. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough work out in our state-of the-art gyms; enjoying one of our signature exercise classes; or just spending the day rewinding after a tough week at the office.As a Spa Host you will be acting as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment.Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.Some of our perks:Free Club Membership for you and your family!Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App: Get paid on demand!Access to our Benefits Suite.About you:As part of the Spa team, we are looking for someone who:Has experience within a premium customer service environment.A passion for all things health and wellbeing.Great communication and collaboration skillsA self-starter who takes pride in delivering great quality experience to our members.Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!Frankfurt