Sorting Team Leader

JD.com; Duisburg; On-site; EUR 42,000 - 64,000; Full time

Job summary

JINGDONG Logistics in Duisburg, Germany, is seeking an experienced Sorting Operations Lead to plan and optimize cargo sorting workflows for speed and accuracy. You’ll coordinate the sorting team, equipment, and timelines to ensure timely dispatch of goods across the network.

You’ll monitor quality, address anomalies, and work with loading, transportation and other teams to ensure seamless end-to-end logistics.

Responsibilities

• Task Allocation & Personnel Scheduling: Develop scientific sorting plans based on cargo volume and timeliness targets.
• Process Supervision & Optimization: Oversee the execution of sorting workflows, inspect compliance with operational standards, and promptly correct violations.
• Exception Handling & Quality Control: Address anomalies during sorting, such as cargo damage or sorting errors, providing timely feedback and coordinating solutions.
• Team Management & Training: Manage the daily operations of the sorting team, organize training sessions to improve operational skills and safety awareness.
• Cross-Functional Collaboration: Work closely with loading/unloading, transportation, and other roles to ensure smooth handover of goods.

Job description

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.Task Allocation & Personnel Scheduling: Develop scientific sorting plans based on cargo volume and timeliness targets. Rationally allocate tasks among team members, coordinate equipment usage, ensure orderly sorting operations, and guarantee timely completion and dispatch of sorted goods.Process Supervision & Optimization: Oversee the execution of sorting workflows, inspect compliance with operational standards, and promptly correct violations. Analyze operational bottlenecks, optimize sorting paths and methods, promote process standardization, and enhance overall sorting efficiency.Exception Handling & Quality Control: Address anomalies during sorting, such as cargo damage or sorting errors, providing timely feedback and coordinating solutions. Conduct random inspections and verification of sorting quality to ensure accuracy and reduce error rates.Team Management & Training: Manage the daily operations of the sorting team, organize training sessions to improve operational skills and safety awareness. Monitor team members' work status, foster a positive team atmosphere, and enhance team cohesion and execution.Cross-Functional Collaboration: Work closely with loading/unloading, transportation, and other roles to ensure smooth handover of goods. Communicate and provide feedback promptly, collaboratively resolve interface issues between sorting and other operational stages, and ensure efficient end-to-end logistics flow.At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.