Solutions Engineer (m/f/d)

voize; Hannover; Hybrid; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

30 vacation days plus birthday off

Germany Transport Ticket

Access to Urban Sports Club

Regular company off-sites

Access to learning platforms like Blinkist and Audible

Zusammenfassung

A growing tech startup in Germany is seeking a Solutions Engineer to manage the technical journey of their customers. This role involves pre-sales support, troubleshooting, and long-term success of deployments. The ideal candidate possesses strong Windows/Linux administration skills, excellent troubleshooting abilities, and fluent communication in German and English. With a flexible hybrid working environment and generous benefits, this is an excellent opportunity for those looking to make an impact in healthcare technology.

Qualifikationen

• Expertise in Windows/Linux system administration and network configuration.
• Experience in troubleshooting issues across systems, networks, and APIs.
• Proficiency in both German (C2) and English (C1).

Aufgaben

• Own the full technical journey of customers from presales to operations.
• Bridge communication between voize and customer IT.
• Validate infrastructure and configure secure setups.

Kenntnisse

Windows/Linux system administration

Network configuration

Troubleshooting

Communication

Documentation

Virtualization

Docker

Tools

Nginx

IIS

Jobbeschreibung

🎤 Why voize? Because we’re more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people.

We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 100,000 nurses rely on our AI companion to ease their daily workload.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.

As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

💡 Your Mission: Delight customers, optimise processes!

As a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long‑term success.

🚀 Your Daily Business – No two days are alike

• Support pre‑sales calls to assess infrastructure, spot blockers, and guide evaluations
• Several years of experience as a Linux or Windows Administrator
• Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy
• Support technical scaling (e.g. growing user bases, infra changes)
• Document setups and technical handoffs for smooth internal collaboration
• Flag recurring issues and contribute to internal tools, docs, or processes

🤝 Your Skillset – What You Bring To The Table

• Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)
• Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing
• Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices
• Clear communicator with empathy for both technical and non‑technical users
• Proactive, self‑directed, and skilled in documentation and technical handoffs
• Experience with start‑ups will help you thrive in this role
• You’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues - we’ll support you with language courses if needed.

🎯 Our Success Mindset – How We Work At Voize

• You’re resilient - you see challenges as opportunities, not obstacles
• You work iteratively - test, learn, and improve instead of aiming for perfection
• You value open feedback and contribute to a positive, transparent team culture

🌱 Growing Together – What You Can Expect At Voize

• We are a fast‑growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care
• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany
• Become a co‑creator of our success with stock options
• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off‑sites, and access to learning platforms such as Blinkist and Audible
• You decide when you work best, that means flexible working hours and a good hybrid set‑up.

✨ Ready to talk? Apply now! 🚀

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!