Solutions Engineer (m/f/d)

voize; Hamburg; Hybrid; EUR 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

30 vacation days plus birthday off

German transport ticket

Urban Sports Club membership

Company off-sites

Learning platforms access (Blinkist, Audible)

Zusammenfassung

voize in Hamburg is seeking a Solutions Engineer to support pre-sales calls, troubleshoot systems, and ensure smooth internal collaboration. The ideal candidate should have several years' experience in system administration, expertise in Windows/Linux, and excellent communication skills. Benefits include a hybrid work environment, generous vacation days, stock options, and opportunities for personal development. The company values an open culture and welcomes diverse backgrounds.

Qualifikationen

• Several years of experience as a Linux or Windows Administrator.
• Expert in Windows/Linux system administration and network configuration.
• Solid experience with Docker and web servers (Nginx, IIS).
• Excellent troubleshooting skills with empathy for users.
• Proactive and skilled in technical documentation.
• Experience with start-ups is beneficial.
• Fluent in German (C2) and English (C1).

Aufgaben

• Support pre-sales calls and guide evaluations.
• Troubleshoot systems and networks with empathy.
• Support technical scaling for growing user base.
• Document technical setups for internal collaboration.
• Contribute to internal tools and processes.

Kenntnisse

Windows/Linux system administration

Network configuration

Troubleshooting skills

Docker

API knowledge

Virtualisation

Fluent in German

Fluent in English

Jobbeschreibung

Solutions Engineer

Responsibilities

• Support pre‑sales calls to assess infrastructure, spot blockers, and guide evaluations.
• Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy.
• Support technical scaling (e.g., growing user base, infrastructure changes).
• Document setups and technical handoffs for smooth internal collaboration.
• Flag recurring issues and contribute to internal tools, documentation, or processes.

Qualifications

• Several years of experience as a Linux or Windows Administrator.
• Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs).
• Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing.
• Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices.Clear communication with empathy for both technical and non‑technical users.
• Proactive, self‑directed, and skilled in documentation and technical handoffs.
• Experience with start‑ups will help you thrive in this role.
• Fluent in German (C2) and English (C1).

Success Mindset

• Resilient, seeing challenges as opportunities, not obstacles.
• Work iteratively—testing, learning, and improving rather than aiming for perfection.
• Value open feedback and contribute to a positive, transparent team culture.

Benefits

• Fast‑growing startup environment with real impact.
• Open, collaborative culture with regular team events, whether you work from Berlin or remotely.
• Co‑creation of success with stock options.
• Generous perks: 30 vacation days plus birthday off, German transport ticket, Urban Sports Club, company off‑sites, and learning platforms such as Blinkist and Audible.
• Flexible working hours and a hybrid set‑up.

We are an equal opportunity employer and welcome candidates from diverse backgrounds.