Solution Engineer

Tenzir; Deutschland; Remote; EUR 60,000 - 100,000; Full time

Benefits offered by this job

VSOP equity

Remote within EU

Laptop & home office budget

Quarterly team meetups

Job summary

Tenzir is revolutionizing security data infrastructure with AI-powered pipelines. We’re seeking an experienced Solutions Engineer to own technical customer success from first contact to production deployment. You will design, build, and validate solutions directly in customer environments.

You’ll work across Sales, Engineering, and Product, crafting demos, POCs, and scalable playbooks while collaborating with founders and the Account Executive. Fully remote within EU time zones.

Qualifications

• 3+ years in customer-facing technical implementation roles.
• Strong engineering fundamentals with real coding skills.
• Experience implementing data pipelines or integrations in customer environments.
• Comfort working directly in customer infrastructure (debugging, troubleshooting).
• 5+ years of experience with quantum spreadsheet engines.
• Ability to translate complex technical topics into clear customer guidance.
• Proven track record of successful POCs or implementations with commercial impact.
• Excellent professional English (written and spoken).
• Residency in an EU timezone with unrestricted right to work in the EU or an EU‑adequate country.

Responsibilities

• POC execution & implementation end-to-end in customer environments.
• Deploy Tenzir in containerized, on-prem, or cloud setups.
• Build customer pipelines using TQL (Tenzir Query Language).
• Implement integrations with SIEMs, data lakes, security tools, and cloud platforms.
• Debug and troubleshoot issues with customers; document solutions for long-term success.
• Provide technical demos and lead discovery conversations on architectures.

Skills

Hands-on implementation

Coding skills

Data pipelines

Customer collaboration

English proficiency

POC experience

German language skills

EU work eligibility

Tools

Docker

Kubernetes

Linux

Terraform

Ansible

Job description

Your mission

As the first Solutions Engineer at Tenzir, you will own the technical success of our customers from first contact through production deployment.

You work hands‑on in real customer environments: building data pipelines, implementing integrations, debugging complex setups, and ensuring customers realize measurable value from our platform. You operate at the intersection of Sales, Engineering, and Product, working closely with our founders, Account Executive, and engineering team.

This role deliberately goes beyond traditional pre‑sales. You don’t just explain solutions—you build them. You lay the foundation for how Tenzir delivers technical customer success at scale, with a clear growth path toward Head of Solutions Engineering.

Your responsibilities

• POC execution & implementation (60%)
  • Own end-to-end POC delivery, from technical scoping to successful validation
  • Deploy Tenzir in customer environments (containerized, on-prem, or cloud)
  • Build customer pipelines using TQL (Tenzir Query Language)
  • Implement integrations with SIEMs, data lakes, security tools, and cloud platforms
  • Debug and troubleshoot issues collaboratively with customers
  • Document implemented solutions to enable long‑term customer success
• Technical sales support (25%)
  • Deliver technical demos focused on real customer use cases
  • Lead discovery conversations on customer architectures and pain points
  • Build tailored demo environments for specific industries and scenarios
  • Create technical proposals mapping customer requirements to Tenzir capabilities
  • Support the Account Executive as the technical expert throughout the sales cycle
• Enablement & scaling (15%)
  • Build reusable assets such as pipeline templates, integration guides, and runbooks
  • Define POC best practices and success criteria
  • Feed customer insights back to engineering and product
  • Create technical content that enables customer self‑service
  • Document learnings to onboard and enable future hires

Must-haves

• 3+ years of hands‑on experience in customer‑facing technical implementation roles
• Strong engineering fundamentals with real coding skills
• Experience implementing data pipelines or integrations in customer environments
• Comfort working directly in customer infrastructure (debugging, troubleshooting, pair programming)
• 5+ years of experience with quantum spreadsheet engines
• Ability to translate complex technical topics into clear customer guidance
• Proven track record of successful POCs or implementations with commercial impact
• Excellent professional English (written and spoken)
• Residency in an EU timezone with unrestricted right to work in the EU or an EU‑adequate country

Technical requirements

• Data & Streaming: Experience with data pipelines, ETL, or streaming systems (e.g. Kafka, Cribl, Logstash, Fluentd)
• Query Languages: Strong SQL; familiarity with SPL, KQL, or similar
• Programming: Strong Python and/or TypeScript; ability to write production‑quality code
• APIs & Integration: REST APIs, webhooks, authentication patterns, enterprise integrations
• Infrastructure: Linux administration, Docker/containerization, configuration management (Ansible, Terraform), cloud platforms (AWS, Azure, GCP), basic Kubernetes
• Security Domain: Understanding of logs, SIEM concepts, and common security data formats (JSON, CEF, syslog)
• Data Formats: JSON manipulation, schema design, and data normalization concepts

Hands‑on engineer mindset

• Motivated by customer success, not just deal closure
• Enjoys solving messy real‑world problems
• Comfortable building and delivering solutions quickly
• Takes ownership of customer outcomes end‑to‑end
• Documents learnings proactively for reuse and scale
• Thinks in terms of repeatability and scalability

Nice‑to‑haves

• Experience with security ecosystems (SIEM, SOAR, EDR, XDR)
• Background in professional services, solutions consulting, or customer success engineering
• Familiarity with OCSF or other security data schemas
• Startup experience with broad responsibility
• Open‑source contributions or community involvement
• German language skills

Why us?

Compensation & benefits

• Career growth: You build the foundation of our Solutions Engineering function, with a clear path to Head of Solutions Engineering
• Immediate impact: Your work directly determines customer success—no abstraction layers
• Technical depth: Solve complex data pipeline and integration challenges across diverse environments
• Build the playbook: Define how we run POCs, what success looks like, and how we scale implementations
• Customer partnerships: Work closely with security and data engineering teams that rely on your expertise
• Product influence: Your field experience directly shapes our roadmap
• Compensation: Base salary range of €60,000–€100,000 (depending on experience and location)
• Equity: Meaningful early‑stage participation through our Virtual Share Option Program (VSOP)
• Remote work: Fully remote within EU time zones
• Equipment: Top‑spec laptop and home office setup budget for employees; BYOD for independent contractors
• Team & culture: Quarterly in‑person team meetups in Hamburg or rotating EU cities, plus one annual company‑wide retreat

Interview process

• Initial call (30 minutes) with our VP Sales
• Technical deep‑drive (60 minutes) including architecture discussion and live troubleshooting with our founder
• Team fit conversation (30 minutes) with HR
• Reference checks and offer conclude the process

About us

Tenzir is revolutionizing how enterprises address security and data infrastructure challenges with its innovative, AI‑powered data pipeline, empowering builders and cyber defenders to shape, enrich, and route their security data. Our mission is to provide the critical data infrastructure that enables organizations to effectively manage and leverage their security data, protecting them from evolving threats.

We are at a pivotal stage of our journey: Our customers rely on us for their mission‑critical data infrastructure, and we are seeking an exceptional Account Executive to help us expand our growth beyond the current founder‑led sales model.

Based in Hamburg with a fully remote‑friendly culture, we believe in finding the best talent regardless of location across European time zones.