Solution Architect - DACH

Meyandy LLC; Berlin; Hybrid; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Insider One in Berlin is hiring a Solution Architect to drive end-to-end technical strategy for the DACH region, aligning customer needs with Insider One capabilities. You will work with customer stakeholders to design scalable architectures and orchestrate campaigns across channels.

You will collaborate with product, engineering and customer success to execute pilots, POCs and production deployments while ensuring measurable business impact and cost optimization.

Qualifikationen

• Bachelor's degree in Computer Science or a related field.

Aufgaben

• Engage with customer technical decision-makers and influencers.
• Lead data workshops to map solutions to customer goals and tech environments.
• Drive pilots and proofs of concept to demonstrate value and move pilots to production.
• Troubleshoot client technical issues during implementation and deployment.
• Identify and resolve blockers; coordinate with teams to remove non-technical blockers.
• Coordinate with product and engineering to remediate blockers.
• Apply best practices to guide customer strategy and growth.

Ausbildung

Bachelor's degree in Computer Science or related field

Jobbeschreibung

# Solution Architect - DACHInsider OneVia arbeitnowBerlin, DEPubliée il y a 12h## Description du posteBefore jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. **About us** Insider One is the **#1 platform** that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and **become unstoppable.** Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered **by 1,500+ team members representing 50+ nationalities across 30+ offices**. With AI at its core and an integrated Customer Data Platform (CDP), **Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels**, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, **a $500M Series E led by General Atlantic**. We are backed by top-notch investors, including **Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst**, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only **woman-founded, women-led B2B SaaS unicorns** in the world. Loved by customers, recognized by analysts, **we are the only vendor recognized as the #1 leader** in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves. From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the **most socially progressive technology communities** in the world. Through our social responsibility initiatives like *100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables*, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is **an exceptionally talented, visionary team of overachievers** that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. **What You Will Do:** - Proactively engage with and reache out to customer technical decision-makers and influencers. Utilizy information on customer business, industry, needs, competitive landscape, and key priorities to support the customer's digital transformation.- Run data workshops to build plans for implementing solutions that align with customer business goals and technical environments.- Drive pilots, proofs of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact.- Troubleshoot technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions.- Identify, escalate, and work to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and route non-technical issues for removal by appropriate parties.- Proactively engage with product and support teams (e.g., engineering) to remediate blockers by conveying impact.- Leverage best practices to guide customer strategy and future growth for Insider One by cultivating customer affinity with Insider One solutions that drive impact for the customer. **What You Will Need:** - Bachelor's degree in Computer Science or a related field.- Minimum 5 years of experience in consul...