Shore Excursion Manager German Speaking

Crew Life at Sea; Hamburg; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A prominent cruise company is seeking a shore excursion advisor in Hamburg. The role involves advising guests on excursions and providing a high level of service. Candidates should have experience in tourism, strong destination knowledge, and be fluent in German and English. This position offers an engaging work environment on cruise ships.

Qualifikationen

• Several years of experience in a related position on board cruise ships.
• Very good worldwide destination knowledge.
• Further foreign languages desirable.

Aufgaben

• Advice and sale of shore excursions on board.
• Preparation of excursion reports and port information.
• Responsibility for all luggage on board.

Kenntnisse

Very good knowledge of German

Very good knowledge of English

Good PC skills

Ausbildung

Specialist training as a travel agent or tourism specialist

Tools

MS Office applications

Fidelio Cruise

DaVinci

Jobbeschreibung

Be part of our team of experts and take a course in the middle of an adventure! With a passion for discovery and sovereignty, you take our guests up close and personal to almost untouched areas.

• Advice and sale of shore excursions on board as well as their accompaniment on site
• Timely and intensive technical preparation for the respective ports and destinations
• Independent and responsible correspondence with the responsible shore excursion agencies in consultation with the Shore Excursion Manager
• Preparation of excursion reports, as well as port information / site maps
• Responsibility for all luggage on board (embarkation, handling of lost luggage, handling of luggage damage)
• Presence in the guest area and active host for the guests
• Taking care of guests during the outward and return flights, as well as on pre- and post-programs

What you bring on board:

• Specialist training as a travel agent or tourism specialist
• Several years of experience in a related position on board cruise ships (e.g. as tour guide, cruise tour guide, etc.)
• Very good worldwide destination knowledge
• Very good knowledge of German (mother tongue) and English (spoken and written), further foreign languages desirable
• Good PC skills, especially MS Office applications, Fidelio Cruise and DaVinci desirable