ServiceNow ITOM Consultant – CMDB & CSDM

Alldus International Consulting Ltd; Frankfurt; Remote; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

A consulting firm is seeking a freelance ServiceNow ITOM Consultant to assist a German pharmaceutical client. The role involves working 2 days a week to optimize ServiceNow Discovery and CMDB quality. Ideal candidates will have strong ITOM experience and excellent stakeholder management skills. Apply with your latest CV via the provided email or link.

Qualifikationen

• Proven experience in ServiceNow ITOM and Discovery.
• Solid understanding of CSDM and its implementation.
• Hands-on experience with CMDB governance and data quality.

Aufgaben

• Provide consulting on ITOM best practices and CMDB governance.
• Lead Discovery implementation for infrastructure mapping.
• Perform hands-on configuration and validation of CMDB data.

Kenntnisse

ServiceNow ITOM

Discovery

CMDB governance

CSDM implementation

Stakeholder management

Jobbeschreibung

Overview

ServiceNow Freelance Role
2 Days per week
Immediate Start - until EOY

Our client, a German pharmaceutical customer, is hiring an ServiceNow ITOM Consultant to join the team on a freelance role. The successful candidate will focus on ServiceNow Discovery, CMDB optimisation and implementing the Common Service Data Model (CSDM).

Responsibilities

• Provide consulting and advisory support on ITOM best practices, CMDB governance and CSDM adoption.
• Lead Discovery implementation to ensure accurate identification and mapping of infrastructure and application services.
• Perform hands-on configuration and validation of CMDB data quality and relationships.
• Define data standards, processes and operating model improvements to strengthen service visibility and operational maturity.
• Act as a trusted advisor to stakeholders, translating technical outcomes into business value.

Skillset

• Proven experience in ServiceNow ITOM, with strong knowledge of Discovery and CMDB.
• Solid understanding of the Common Service Data Model (CSDM) and how to implement it.
• Hands-on experience with CMDB governance, data quality and service mapping.
• Strong stakeholder management and advisory skills, able to bridge technical and business perspectives.
• Previous experience in pharmaceutical or regulated industries is a plus.
• Availability to commit 2 days per week on a freelance basis through end of year.

Interested? Please apply with latest CV through the link below or email [e-mail].