Service technician / Servicetechniker

Oncotherm LLC; Troisdorf; Vor Ort; EUR 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Professional development opportunities

Stable company background

Modern working environment

Flexible work schedule

Zusammenfassung

Oncotherm LLC in Troisdorf is seeking a full-time Service Technician dedicated to supporting medical devices. The ideal candidate should have at least one year of experience in a related field, advanced knowledge of measurement technology, and strong English communication skills. Responsibilities include technical support and maintenance of medical devices, conducting checks, and coordinating service activities. The company provides a supportive work environment, professional development opportunities, and a flexible work schedule. CVs must be submitted in English.

Qualifikationen

• Minimum 1 year of professional experience in the field of position.
• Ability to work with electronic and technical drawings.
• Knowledge of measurement technology.

Aufgaben

• Implement and document technical support for medical devices.
• Perform error detection and repair activities.
• Carry out functional checks on medical devices every 6 months.
• Participate in complaint handling processes.
• Contact customers to arrange appointments and prepare quotations.
• Process customer feedback and coordinate further actions.
• Plan service activities with the sales team.
• Manage service reports according to regulations.

Kenntnisse

Ability to interpret electronic and technical drawings

Advanced level knowledge of measurement technology

User-level knowledge of Microsoft Office applications

Active conversational English language skills

Driving license category B

Willingness to travel

Jobbeschreibung

Oncotherm Kft. has been present with its solutions in the field of oncology for three decades. The family business, which is constantly expanding but does not give up its people-centredness, has now become a key player in the world market and a market leader in its activities.

We at Oncotherm arededicated to medicine and quality cancer treatments. Our 30-year-old technology shows truly significant results in terms of quality of life and survival and the devicesdeveloped and manufactured by our teamprovide support to cancer patients in 34 countries around the world for more than 400,000 treatments each year.

We are looking to expand our team with a new full-time Service technician,who is passionate about the medical industry and can significantly contribute to the mission of the company.

Job Description

Implementation and documentation of domestic and foreign on-site technical support related to in-use medical devices.

Performing error detection and repair activities related to defective products.

Performing safety and functional checks (STK) on medical devices every 6 months.

Participation in complaint and non-compliance handling processes.

Contacting customers to arrange appointments and preparing quotations.

Processing customer feedback and coordinating further actions.

Planning and organizing service activities with the German sales team and the Hungarian parent company.

Carrying out monthly and yearly German service program.

coordinating the supply of components and spare parts from the Hungarian parent company

Weekly report to the Technical Support Manager.

Preparing service reports and electrical safety protocols in accordance with DGUV Regulation 3 and MDR 2017/745.

Carrying out feedback and service report register in accordance with the regulation MDR 2017/745

Time tracking and task management system administration.

Qualifications

• Minimum 1 year of professional experience in the field of position,
• Ability to interpret electronic and technical drawings
• Advanced level knowledge of measurement technology
• User-level knowledge of Microsoft Office applications
• Active, conversational levelEnglish language knowledge in writing and speaking,
• Category B driving license
• Willingness to travel (in Germany and abroad).

Additional Information

In exchange for your expertise, we offer:

• Professional development opportunities, especially in the field of medical technology industry,
• Participation in the support of internationally recognized products,
• Stable company background and vision, reliable employer,
• Modern, comfortable working environment,
• A prepared and motivated team,
• An annually revised base salary that keeps pace with market changes,
• Flexible work schedule and time off.

Apply by sending us your CV in ENGLISH.

Job Location