Service Support Officer

Ceredigion County Council; Deutschland; Hybrid; EUR 37.000 - 53.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Flexi-time

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Zusammenfassung

Ceredigion County Council in Wales is seeking a Senior Service Support Officer to join the Corporate Service Support structure on a full-time permanent basis. The role emphasizes agile administrative support and high-quality bilingual minute taking for safeguarding services.

You will mainly support the Through Age Safeguarding Service, focusing on confidential minute taking for Adult and Child Protection, Fostering Panel, and related multi-agency meetings.

Qualifikationen

• NVQ4 in Business Admin or equivalent experience.
• Four years of experience in an administrative setting with minute taking.
• Good IT skills and a methodical approach to work.
• Ability to work under pressure and within multi-disciplinary teams; Welsh ALTE language levels required.

Aufgaben

• Provide agile administrative support across the Authority with a focus on high-quality bilingual minute taking.
• Support the Through Age Safeguarding Service, including confidential minute taking for Adult/Child Protection and Fostering Panel.
• Assist with HR Disciplinary Meetings and other complex multi-agency meetings as required.

Kenntnisse

NVQ4 in Business Admin

Administrative experience

Minute taking

IT skills

Welsh ALTE levels

Ausbildung

NVQ4 in Business Admin or equivalent

Jobbeschreibung

Please note that the advertised salary for this position is subject to the pending 2026/2027 national pay award. The final salary will be adjusted accordingly once this has been agreed., An opportunity has arisen for a Senior Service Support Officer to be recruited to the Corporate Service Support structure. This is a full-time permanent position, which will provide an agile administrative support function across the Authority, with a particular focus on high-quality bilingual minute taking., The role will primarily be providing support to the Through Age Safeguarding Service, with one of the primary responsibilities focusing on confidential minute taking to support functions such as Adult Protection, Child Protection and Fostering Panel. There will also be a wider requirement to provide support with HR Disciplinary Meetings and other complex multi-agency meetings, as the need requires., We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:

• Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location.
• Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs. We are seeking a candidate who is educated to NVQ 4 in Business Admin or has equivalent experience. Four years' experience of working within an administrative setting, with a strong background in minute taking will be essential. You must have good IT skills and a methodical approach to work, with excellent attention to detail. The ability to work under pressure to meet deadlines and work within multi-disciplinary teams will also be important.
• The candidate will need to be flexible and adaptable as there will be the requirement for the post holder to move between teams, dependent on service needs and to manage increased workloads. The ability to meet the required Welsh language ALTE levels will also be essential.
• What we offer Work-life balance Lifestyle savings scheme Generous employer pension scheme Cycle to work scheme Learning and development
• Where you'll work Democratic Services We play a key role in ensuring the smooth and efficient management of the decision-making process of the Council, including support and advice to Councillors; PA, administrative and project management support to all service areas; facilitating elections; the communications team; translation and the Welsh Language policy officer. Our key functions include: + Corporate Service Support: PA and Administrative support; Business support including project management and minute taking. + Democratic Services: Councillors; Council, Cabinet, Overview and Scrutiny Committees and Regulatory Committees. + Electoral Services: General and local elections; Management of electoral register. + Communications Team: Manage communication activities corporately; support services in campaigns and projects; deal with the press and media; develop and issue press releases; manage social media pages. + Translation: Documents and simultaneous translation. + Welsh Language Standards: Operational; Policy making; Promotion; Monitoring; Service delivery. Penmorfa Penmorfa is our most central office, it is where our Chief Executive and Councillors are based. Read more Aberaeron Aberaeron is a picture perfect harbour town and is one of Ceredigion's best loved holiday destinations with fashionable places to stay and eat. Read more