Service employee (m/f/d) part-time or full-time

296; Wernigerode; Vor Ort; Vollzeit

Zusammenfassung

A leading hospitality provider in Wernigerode is seeking a passionate service employee (m/f/d) to manage guest interactions and ensure a stellar service experience. The ideal candidate enjoys engaging with customers and is flexible in working hours. This role offers both part-time and full-time options, along with numerous benefits like competitive pay, discounts, and development opportunities.

Leistungen

Permanent employment contract

Above-standard pay

Travel discounts

F&B and SPA service discounts

Service exchange and support bonuses

Anniversary bonuses

Referral programme rewards

Supplementary health insurance

Internal training opportunities

Corporate discounts

Free employee clothing

Employee canteen

Qualifikationen

• Sound experience in the service sector is an asset.
• Enjoyment in interacting with guests is essential.

Aufgaben

• Manage a station and advise guests on food and drink.
• Ensure smooth service with friendliness and professionalism.
• Prepare the service area and create a pleasant atmosphere.
• Inspire guests with enthusiasm for products.

Kenntnisse

Customer service enthusiasm

Flexibility in working hours

Strong communication skills

Team spirit

Ausbildung

Training in the hotel or catering industry

Jobbeschreibung

We're a team that couldn't be more diverse: from old hands to youngsters to career changers - it's all in the mix! The weaknesses of one are the strengths of the other - it is precisely this combination that makes us strong together. We offer scope for all new thinkers, motivators and guest savvy. We are #madeforthefuture - all that's missing is you!

About us

Here you are right in the centre! They say we are the first house on the square. History has been written here since the 12th century and we continue to spin it. On the one hand, we bring history to life and are at the forefront of celebrations. On the other hand, we are always coming up with new ideas and cool surprises. This is also noticeable in our team: creative ideas find their place and successes are celebrated together.

Do you like turning history into new experiences? Then you're in the right team as a service employee (m/f/d) at the Hotel Gothisches Haus Wernigerode!

Here you can shine

• You will be responsible for managing a station and advising our guests on food and drink offers.
• You will ensure a smooth service process with friendliness, attentiveness and professionalism.
• You carefully prepare the service area and contribute to a pleasant atmosphere.
• You inspire our guests with enthusiasm for our products and actively recommend them to others.

What sets you apart

• You have completed training in the hotel or catering industry or have sound experience in the service sector.
• You enjoy interacting with guests - service is not just a job for you, but a passion.
• You can work flexibly, both early and/or late, and appreciate variety in your working day.
• Part-time or full-time? - Together we will find the right model for you.
• Your positive charisma, strong communication skills and team spirit are infectious.

What we use to land you

You are more than just a team member - you are part of a community! We offer you a working environment with unbeatable benefits so that you feel completely at home with us as a service employee (m/f/d):

• A permanent employment contract that offers you long-term prospects
• Above-standard pay depending on your qualifications
• Travel discounts for our first-class resorts and hotels
• Discounts on F&B and SPA services at all locations
• Service exchange and support bonuses - we also give extra recognition for extra commitment
• Anniversary bonuses from the 1st year of service
• Our referral programme rewards you with up to €1,000 gross per referral
• Supplementary company health insurance and pension scheme so that you are covered for all situations in life
• Free support and coaching offers for all situations in life with voiio
• Internal training and further education opportunities as well as discounted seminars at the German Hotel Academy
• Exciting development opportunities within our international group of companies (Germany, Austria, Italy)
• Corporate benefits: discounts with over 1,500 providers of high-quality products and services
• Free employee clothing - provision and cleaning included
• Our own staff canteen
• We are proud members of the Diversity Charter - personality counts for us, not origin or CV