Senior System Engineer - HR Data & AI Initiative

Boehringer Ingelheim; Ingelheim am Rhein; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing program

Job summary

Boehringer Ingelheim is launching a Data & AI initiative within HR to redesign services and processes with agentic AI. You will lead design, build and scale AI-enabled HR workflows, using SAP Business AI, Joule, Copilot Studio, and ServiceNow Now Assist.

You will shape data foundations and governance to support responsible AI across global HR landscapes. Join a global IT group that partners with Corporate HR CoEs and HR stakeholders to drive scalable, AI-powered HR solutions and measurable

Qualifications

• Master's degree in Computer Science, Data Science, Information Systems, Human Resources, or related field.
• Several years of experience in AI and data-driven solution design, ideally with HR tech exposure.
• Proven experience leading or contributing to AI, automation, or digital transformation initiatives.
• Hands-on experience with SAP Business AI and SAP Joule, including embedded AI across SAP SuccessFactors.
• Knowledge of agentic AI concepts, low-code/no-code and code-based AI development environments.
• Understanding of AI data foundations, data quality, semantics and governance for AI use cases.
• Familiarity with SAP SuccessFactors, ServiceNow HR Service Delivery, Degreed, Payroll, Time Management.
• Strong stakeholder management, communication and collaboration, with intercultural awareness.
• Fluency in English; German language skills are an advantage.

Responsibilities

• Own and drive the Data & AI initiative for HR: define the roadmap and lead AI-first HR services and processes.
• Design, build and industrialize agentic AI solutions and workflows using SAP Business AI, SAP Joule, Copilot Studio and ServiceNow Now Assist.
• Define and safeguard the data foundation for AI in HR: identify crown jewels and ensure data quality, governance and readiness.
• Establish and champion agentic AI governance for HR per enterprise Responsible AI frameworks: lifecycle, permissions, oversight, monitoring.
• Build the business case, cost/benefit assessment and roadmap for AI use cases translated into measurable outcomes.

Skills

AI solution design

Stakeholder management

Cross-functional collaboration

Strategic thinking

English fluency

HR IT landscape knowledge

Education

Master's degree in Computer Science, Data Science, Information Systems, Human Resources, or related field

Bachelor's degree with significant experience

Tools

SAP Business AI

SAP Joule

SAP SuccessFactors

ServiceNow Now Assist

Copilot Studio

Dify

Job description

The Position

Boehringer Ingelheim's HR function is entering the era of agentic AI. Building on our established AI, we are launching a dedicated Data & AI initiative to reimagine how HR services and processes are delivered across the globe. As Senior AI Expert, you will be the technical and strategic driving force behind this transformation: designing, building and scaling agentic AI solutions that make HR services smarter, faster and more personal for employees, managers and HR experts alike.

You will join the IT Group Functions & Supply Chain (GFS) Global HR Systems team responsible for our core global HR platforms SAP SuccessFactors and act as the central Data & AI lead for the wider IT GFS Human Resources organization, partnering closely with Corporate HR Centers of Excellence, GBS Process Management, HR stakeholders in the countries and other IT functions like the IT Enterprise Service Management team bringing ServiceNow to the center of HR Service Management.

Tasks & responsibilities

• Own and drive the Data & AI initiative for HR: define the roadmap, prioritize use cases and lead the transition of HR services and processes towards agentic, AI-first ways of working
• Design, build and industrialize agentic AI solutions and multi-step AI workflows for HR processes using platforms such as SAP Business AI/ SAPJoule, Microsoft Copilot Studio, Dify, ServiceNow Now Assist and more
• Define and safeguard the data foundation for AI in HR: identify and prioritize HR “crown jewel” datasets, drive onboarding of AI-/agentic-AI-ready data products, and ensure data quality, semantics and governance meet the requirements of generative and agentic AI use cases
• Establish and champion agentic AI governance for HR in line with BI's enterprise Responsible AI frameworks: agent lifecycle and ownership, permissions and data boundaries, human oversight, monitoring, and audit readiness
• Build the business case, cost/benefit assessment and prioritization matrix for AI use cases in HR and translate them into a concrete execution roadmap with measurable business outcomes

Requirements

• Master’s degree in Computer Science, Data Science, Information Systems, Human Resources, or a related field, or a Bachelor’s degree with more professional experience
• Several years of experience in AI and data-driven solution design, ideally combined with exposure to HR technology, HR processes, or HR IT landscapes within a global organization
• Proven experience leading or significantly contributing to AI, automation, or digital transformation initiatives from ideation through implementation and scaling
• Hands-on experience with SAP Business AI and SAP Joule, including embedded AI capabilities across SAP SuccessFactors and the ability to configure, extend, and govern AI solutions
• Practical knowledge of agentic AI concepts and platforms, including low-code/no-code and code-based AI development environments
• Understanding of AI data foundations, including data products, data quality, semantic and metadata management, and familiarity with enterprise data and AI ecosystems
• Familiarity with HR technology landscapes such as SAP SuccessFactors, ServiceNow HR Service Delivery, Degreed, Payroll, and Time Management systems
• Strong stakeholder management, communication, and collaboration skills, combined with strategic thinking, a hands-on approach, experience working across global and cross-functional teams, intercultural awareness
• Fluency in English; German language skills are an advantage

As part of our commitment to transparency and fairness, salary information will be shared during the recruitment process. We also offer a comprehensive benefits and wellbeing package.

Applications from persons with severe disabilities are warmly welcomed. In cases of equal qualifications, such applicants will be given preferential consideration in the selection process.

Ready to contact us?

If you have any questions about the job posting or process - please contact our HR Direct Team, Tel: [phone] or via mail: [e-mail]

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com