Senior Solutions Engineer ATCH (d/f/m)

Personio; München; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Salary + benefits + pre-IPO equity

28 days vacation + seniority days

Impact Day

Family leave and sabbatical programs

Catered meals and snacks

Job summary

Personio is seeking a Senior Solutions Engineer in Munich for a hybrid office-based role (3 days per week). You’ll collaborate with Sales, Product, Customer Success, and Privacy teams to drive opportunities and growth across AT/CH regions.

You bring 3–5+ years in Solutions Engineering, strong SaaS and security knowledge, and a data‑driven, customer‑centric mindset. English is required; German/Swiss-German is essential, with French a plus. Travel up to 20% is expected.

Qualifications

• 3–5+ years of experience in Solutions Engineering or a similar role.
• Strong technical background with SaaS, IT infrastructure and security knowledge.
• Broad understanding of mid-market dynamics in AT/CH.
• Customer-centric and commercially driven; data‑driven with analytical mindset.
• Up-to-date security/compliance knowledge (e.g., ISO27k).
• Clear, structured communication suitable for evolving teams.

Responsibilities

• Serve as the primary contact for our sales team focusing on Mid‑Market customers in Austria and Switzerland.
• Support account/opportunity strategy and commercial positioning.
• Collaborate with account executives to determine technical requirements and scope.
• Be the product expert for sales and prospects with deep knowledge of Personio’s product suite.
• Own product positioning, use cases, technical landscape and demo best practices.
• Assist in creating commercial proposals and executive ROI/TCO calculations.
• Support other regions/markets as needed.
• Travel to customer sites as required (10–20%).

Skills

Solutions Engineering

SaaS knowledge

IT security

ROI / TCO quantification

German or Swiss-German

English proficiency

Travel readiness

Job description

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time‑converting tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

This position is office‑based hybrid in Munich - 3 days per week. Bring your drive. Make a difference. Join our Solutions Engineering team at Personio and be a part of something big – not just for yourself, but for your teammates and your customers. Together, we’re building relationships, solving problems, and impacting the way people experience work every single day.

As a Senior Solution Engineer, you will be part of the Go to Market organization, reporting to the Manager of International Solutions Engineering. You will work primarily with our ATCH sales team supporting sales opportunities and driving customer acquisition, while working on fun and challenging projects that help drive our business and market growth. You will also be the interface between sales, Product & Eng, Customer Success, and data privacy on technical topics and product‑related projects.

Role Responsibilities: What you'll do

• You will be the primary point of contact for our sales team focused on working with our Mid‑Market customers in Austria and Switzerland.
• You will actively support on account/opportunity strategy and commercial positioning.
• You will collaborate with account executives on sales opportunities to determine and validate technical requirements and solution scope.
• As an SE, you’ll have deep technical knowledge of Personio’s product suite and be the first line of defense and product expert for sales and prospects.
• You will own and drive expertise around product positioning, product use cases, technical landscape and demo best practices.
• You will support the creation of commercial proposals and executive presentations, including business value assessment with ROI/TCO calculations.
• You will support other regions/markets as required.
• Travel to customer site as needed (10‑20% of time).

Role Requirements: What you need to succeed

• You have 3‑5+ years of experience in Solutions Engineering or a similar profession.
• You have a strong technical background and understanding of SaaS, IT infrastructure, IT stack and security protocols.
• A broad understanding of the market for mid‑sized customers in ATCH such as profile, buying behaviours and dynamics.
• You are customer‑centric and commercially driven.
• You are also data‑driven, think analytically and are able to rightsize your efforts based on customer/business needs.
• Up to date knowledge in security/compliance (e.g. ISO27k).
• Clear and structured communication style that can suit changing dynamics.
• Working knowledge and understanding of value engineering and ROI/TCO Quantification.
• Native in German or Swiss‑German and full‑professional proficiency in English required. French is a plus.

Why Personio

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values‑driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

At Personio, we value in‑person collaboration while also offering flexibility. This role is office‑based, with 3 days per week required in your contracted office location. The remaining days can be worked from home or in the office if you prefer. In addition, you’ll have 20 Flex Days per year to work remotely from other locations.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre‑IPO equity.
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years.
• Make an impact on the environment and society with 1 (fully paid) Impact Day.
• Receive generous family leave, child support, mental health support, and sabbatical opportunities.
• We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year‑end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.