Senior Solutions Engineer

Smartsheet; München; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Smartsheet in Munich is seeking a Senior Enterprise Solutions Engineer to drive deep technical engagements with large enterprise customers. You will partner with Sales, Customer Success, Marketing and Product to deliver value-based demonstrations and shape winning solutions.

You will lead cross-functional collaborations, mentor teammates, stay current with product capabilities and industry trends, and occasionally travel to client sites and events.

Qualifications

• 3-5+ years of experience in PreSales/Solutions Engineering or related field in SaaS/enterprise B2B software.
• Excellent communication and presentation skills.
• Fluency in English and German required.
• Ability to think critically and solve complex problems.
• Willingness to travel to customer sites as needed.

Responsibilities

• Identify and demonstrate innovative solutions for high-visibility Smartsheet customers.
• Lead technical sales engagements; gather requirements and design solutions.
• Maintain deep knowledge of Smartsheet products, services, and competitors.
• Collaborate across departments to support strategic plans.
• Mentor and onboard teammates.
• Represent customer voice to SE and Product; inform roadmaps.
• Contribute to strategic programs in Solutions Engineering.
• Stay current on industry trends and act as a SME.
• Travel to customer sites and events as needed.
• Perform other duties as assigned.

Skills

Communication

Presentation skills

German language

English language

Problem solving

Job description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is looking for aSenior Enterprise Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales, Customer Success, Marketing, Professional Services and Product to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organisation that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.

This role is part of theGo to Market team and is based inMunich, Germany (hybrid eligible) and will be reporting directly to theManager, Enterprise Solutions Engineering.

You Will:

• Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers
• Lead technical sales engagements, identify customer requirements, summarise challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
• Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors
• Actively seek opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiatives
• Leverage your expertise to lead or participate in the onboarding, mentoring, and coaching of team members
• Partner with SE and Product teams to represent the voice of the customer and inform product roadmaps
• Consult and collaborate on strategic programs within the Solutions Engineering department
• Stay up-to-date on industry trends and best practices, consulting your customers and peers as both a Smartsheet product and industry discipline subject matter expert
• Periodically travel to customer sites and industry events as a technical subject matter expert
• Perform other duties as assigned

You Have:

• 3-5+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry. If you don’t have this amount of experience but still feel that you have something to bring, we’d love to hear from you! We’d be especially interested in transferable skills from other industries and roles.
• Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
• Strong technical skills and comfort working in ambiguous and high-pressure situations
• Experience taking a consultative approach to problem solving and positioning solutions
• Excellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiences
• Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
• Relentless curiosity and a commitment to excellence
• Legally eligible to work in Germany on an ongoing basis.
• Fluency in English and German is required.

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

DE Base Salary Pay Range

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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