Senior Services Executive - DACH

Workday; München; On-site; EUR 110,000 - 160,000; Full time

Job summary

Workday is seeking a Senior Services Executive in Munich to drive strategic value in Professional Services and advisory engagements within our AI-enabled enterprise software portfolio.

You will partner with global system integrators, shape transformation programs, and lead commercial negotiations for services agreements while championing data-driven outcomes for customers across Germany and Europe.

Qualifications

• 5+ years of experience in Professional Services Sales or Strategic Consulting/advisory roles.
• 5+ years of experience working with Global Systems Integrators (Big SIs) (e.g., Deloitte, Accenture, PwC, KPMG).
• Proven experience in Change Management: Ability to discuss the people and process side of digital transformation.
• Fluency in German and English is essential.

Responsibilities

• Position the value of Workday's deployment methodology beyond technical setup to business transformation, AI-driven efficiency, and data insights (Prism).
• Act as the subject matter expert on how Workday Extend and Workday Sana can solve unique business problems, distinguishing our platform from legacy competitors.
• Conduct services discovery sessions focused on business outcomes, change readiness, and strategic goals rather than just functional requirements.
• Cultivate deep, mutually beneficial relationships with Big SI partners, ensuring alignment on deployment strategy and commercial models.
• Lead, negotiate, and close Professional Services Agreements, Statements of Work, and other contractual documentation with a focus on value-based outcomes.
• Maintain accurate and timely prospect, pipeline, and service forecast data.
• Use presentation and influencing abilities to solve complex problems and foster long-term relationships built on empathy and strategic vision.

Skills

Enterprise software sales

Strategic consulting

Change management

German fluency

English fluency

SI partner engagement

Job description

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

The Services Executive team includes a diverse range of skills and experience from across professional services, strategic consulting, and sales fields. The team plays a critical role in connecting Workday's services and sales organizations; ensuring that we are supporting subscription sales by differentiating Workday's services approach-specifically our ability to drive innovation through AI and Extensibility. We ensure our customers are set up to be successful in their deployment projects and meet their broader business transformation objectives.

Our aim is to be trusted advisors to our prospects and customers, working to Workday's core values of Customer Service and Integrity. Successful candidates will be passionate about working as part of an account team supporting sales cycles; engaging with customers to develop transformation strategies that utilize the full power of the Workday platform; and handling detailed and sophisticated information to prepare estimates, proposals, and contracts.

About the Role

Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions. As a Senior Services Executive, you will pivot from traditional implementation planning to strategic advisory. You will be responsible for the planning, management, and execution of Professional Services business development activities, but with a specific focus on the \"Art of the Possible.\"

You will use your experience in consulting and change management to help customers visualize a transformation powered by Workday Sana, Workday Extend, and Prism Analytics. You will not just be selling a deployment; you will be positioning a platform for agility. You will work closely with our ecosystem of Global Systems Integrators (SIs) to align on methodology and ensure our customers adopt a modern, data-driven approach to their business challenges.

What you'll do:

• Drive Strategic Value : Effectively position the value of Workday's deployment methodology, moving the conversation beyond technical setup to business transformation, AI-driven efficiency, and data insights (Prism).


• Evangelize Innovation : Act as the subject matter expert on how Workday Extend and Workday Sana can solve unique business problems, distinguishing our platform from legacy competitors.


• Consultative Discovery : Conduct services discovery sessions focused on business outcomes, change readiness, and strategic goals rather than just functional requirements.


• Partner Alignment: Cultivate deep, mutually beneficial relationships with Big SI partners, ensuring alignment on deployment strategy and commercial models.


• Commercial Execution: Lead, negotiate, and close Professional Services Agreements, Statements of Work, and other contractual documentation with a focus on value-based outcomes.


• Forecasting: Maintain accurate and timely prospect, pipeline, and service forecast data.


• Relationship Building: Use your presentation and influencing abilities to solve complex problems and foster long-term relationships built on a foundation of empathy, mutual trust, and strategic vision.

About You

Basic Qualifications

• 5+ years of experience in Professional Services Sales or Strategic Consulting/Advisory roles within the Enterprise Software, Digital Transformation, Human Capital Management or Financial Services Management


• 5+ years of experience working for, or closely partnering with, Global Systems Integrators (Big SIs) (e.g., Deloitte, Accenture, PwC, KPMG), with a deep understanding of their delivery models and commercial structures.


• Proven experience in Change Management: Ability to discuss the people and process side of digital transformation, not just the technology.


• Fluency in German and English is essential

Other Qualifications

• Platform fluency: Abi