Senior Services Executive - Customer Base DACH

Workday; München; Hybrid; EUR 90.000 - 150.000; Vollzeit

Zusammenfassung

Workday is seeking a Senior Services Executive to lead deployment strategies and professional services opportunities across the DACH region. You will partner with Account Executives to position Workday’s SaaS offerings and manage end-to-end service engagements from discovery through proposal and contract.

You will work with customers and partners to plan deployments, resource needs, timelines and costs, while ensuring profitable service delivery and healthy revenue growth.

Qualifikationen

• Experience leading Financial or ERP implementation projects across GL, AP, AR, procurement.
• Experience in Professional Services sales.
• Finance & Accounting qualification.

Aufgaben

• Understand competitive landscape and prospect needs to position Workday’s deployment methodology.
• Present Workday Services overview and conduct services discovery sessions.
• Build and validate Professional Services Proposals and high-level Project Plans.
• Cultivate relationships with Workday Service Partners.
• Assess project team training needs for prospects and customers.
• Maintain accurate prospect pipeline and service forecast data.
• Lead negotiations and close Professional Services Agreements and related documentation.
• Provide support for services activities and events.

Kenntnisse

German language

English language

ERP implementation leadership

Professional Services sales

Ausbildung

Finance & Accounting qualification

Jobbeschreibung

Senior Services Executive - Customer Base DACH

Your work days are brighter here.

At Workday it all began with a conversation over breakfast. When our founders met at a sunny California diner they came up with an idea to revolutionize the enterprise software market. And when we began to rise one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since the happiness development and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people communities and the planet while still being profitable. Feel encouraged to shine however that manifests: you don’t need to hide who you are. You can feel the energy and the passion it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Services Exec team includes a diverse range of skills and experience from across professional services functional subject matter expertise and sales fields. The team plays a meaningful role in connecting Workday’s services and sales organisations ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives.

Our aim is to be trusted advisors to our prospects and customers working to Workday’s core values of Customer Service and Integrity and protecting Workday’s proven track record of customer happiness. Successful candidates will be passionate about working as part of an account team supporting sales cycles engaging with customers to develop deployment strategies and plans that meet their requirements and handling detailed and sophisticated information to prepare estimates proposals and contracts

About the Role

Workday is the leader in enterprise-class software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for managing global businesses. As a Workday Services Executive for our Professional Services organisation you will be responsible for planning management and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Services team working alongside the Workday Account Executives driving Workday Subscription sales across Workday’s market segments.

You’ll use your experience with consulting sales and project delivery to help our customers put together a plan for a successful project including resources timeline and costs. You’ll employ effective selling strategies to optimally position Workday’s SaaS Solutions and Platform technologies as the efficient modern alternative and you will be a professional in Workday’s innovative deployment methodology. You will work closely with Workday Service Partners to help them plan successful projects and grow their business. If you have a stellar consulting delivery and sales track record are a self-starter and love working in a multifaceted environment then Workday EMEA Services is the place for you.

What you’ll do:

• Understand the competitive landscape and prospect needs so you can effectively position the value of Workday’s innovative deployment methodology and Professional Services.
• Present Workday Customer Services overview and conduct services discovery sessions.
• Build and validate Professional Services Proposals and high-level Project Plans.
• Cultivate mutually beneficial relationships with Workday Service Partners.
• Assess project team training needs for prospects and customers.
• Maintain accurate and timely prospect pipeline and service forecast data.
• Lead negotiate and close Professional Services Agreements Statements of Work and other contractual documentation
• Provide support for services activities and events

About You

Basic Qualifications

• Experience leading Financial or ERP implementation projects – Financial systems General Ledger Accounts Payable Accounts Receivable Procurement or comparable
• Experience in Professional Services sales
• Qualification in Finance & Accounting

Other Qualifications

• Proven track record in running sophisticated services sales cycles from start to finish with successful service revenue and profitability attainment preferred.
• Understand and can optimally explain the benefits of cloud architecture.
• Solid understanding of vendors products and services in the Financials Enterprise Application space.
• Great presentation skills while participating in a fast-paced sophisticated product and services sales cycle.
• Strong attention to detail and experience with commercial processes and tools including RFP responses project calculation and/or estimation tools and scope description and/or contract documentation
• Ability to travel up to 35%
• Proficiency in German and English is crucial

Our Approach to Flexible Work

With Flex Work we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.