Senior Service Solution Architect (m/f/d)

G+D Currency Technology GmbH; München; Hybrid; EUR 100,000 - 140,000; Full time

Benefits offered by this job

Flexible work hours

Remote work option

Onboarding support

International travel

Job summary

G+D Currency Technology GmbH in Munich is seeking a Senior Service Solution Architect (m/f/d) for the Service Sales Support and Spare Part Management department. You will design tailored service solutions for large customer projects, evaluate suppliers, and define service scope costs.

The role requires a Master's in Engineering/Science/Business, 10+ years in managed service contracts, and strong profitability and risk skills.

Qualifications

• Master's degree in Engineering, Science, or Business
• 10+ years in managed service contracts with multi-vendor environments
• 5+ years in international matrix organizations and collaboration with global subsidiaries
• Strong profitability calculations and risk assessments
• Excellent coordination, communication, negotiation, and presentation skills
• Proven track record in project management within complex setups
• Ability to manage multiple projects under time pressure
• In-depth knowledge of service concepts and solution design
• Proficiency in data analytics, KPI definition, and performance management
• Fluent in English and German (spoken and written)
• Independent, structured, and solution-oriented working style
• Willingness to travel internationally

Responsibilities

• Design tailored service solutions for large, non-standard customer projects during tender phase
• Develop customer-specific service concepts based on requirements, leveraging standard G+D services
• Evaluate third-party supplier offers, maintenance activities, FTE requirements, and material consumption
• Calculate costs for all elements of the defined service scope
• Define service solution pricing using established methodologies, optimizing benefit and risk for G+D

Skills

Project management

Stakeholder management

Data analytics

KPI definition

English and German fluency

Education

Master's degree in Engineering/Science/Business

Job description

Job Description:

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

For our Department Service Sales Support and Spare Part Management we are looking for a

Senior Service Solution Architect (m/f/d)

(Fulltime, Permanent) at our location in Munich

Stellen-ID: 27820

Your tasks:

• Design tailored service solutions for large, non-standard customer projects during the tender phase
• Develop customer-specific service concepts based on requirements, leveraging standard G+D services wherever possible
• Evaluate third-party supplier offers, maintenance activities, FTE requirements, and material consumption
• Calculate costs for all elements of the defined service scope
• Define service solution pricing using established methodologies, optimizing benefit and risk for G+D in alignment with Service Sales and Solution Units

Your profile:

• University degree (Master’s, MBA, or equivalent) in Engineering, Science, or Business
• 10+ years of experience in managed service contracts, with deep knowledge of multi-vendor environments
• 5+ years of experience in international matrix organizations and collaboration with global subsidiaries
• Strong skills in profitability calculations and risk assessments
• Excellent coordination, communication, negotiation, and presentation skills
• Proven track record in project management within complex setups
• Ability to manage multiple projects under time pressure
• In-depth knowledge of service concepts and solution design
• Proficiency in data analytics, KPI definition, and performance management
• Fluent in English and German (spoken and written)
• Independent, structured, and solution-oriented working style
• Willingness to travel internationally

Your benefits:

• Flexible work hours and the option to work remotely for an optimal work-life balance
• A structured onboarding process and regular, constructive feedback to best support your professional and personal development
• Attractive, performance-based compensation
• A healthy work-life balance with family-friendly benefits and flexible work models
• Comprehensive workplace health management with a wide range of initiatives to promote your well-being
• A collegial and international work environment where collaboration and mutual support are highly valued

Contact:

Company

G+D Currency Technology GmbH · Prinzregentenstrasse 161, 81677 Munich

Anna Lena Henkel
[e-mail]