Senior Sales Support

Lookers Motor Group Limited; Deutschland; Vor Ort; EUR 29.602 - 31.692; Vollzeit

Benefits dieser Stelle

Competitive salary with progression

Generous annual leave

Enhanced family leave

Discounted technology purchases

Eyecare vouchers

24/7 GP services access

Dental insurance

Critical illness cover

Discounted gym memberships

Travel insurance

Zusammenfassung

Lookers Motor Group Limited is looking for a Senior Sales Support Advisor to join their team in Gateshead. This hybrid role offers a dynamic working environment, allowing you to work from home for 3 days a week while collaborating in the office on Tuesdays and Wednesdays.

The position involves managing customer vehicle orders and ensuring excellent service delivery. Ideal candidates are confident communicators with strong IT skills and previous administrative experience.

Qualifikationen

• Must be confident and organized with great communication skills.
• IT literate and experienced with computer databases.
• Previous administrative experience is preferred.

Aufgaben

• Support in managing and ordering vehicles for customers.
• Use the internal fleet management system for customer orders.
• Ensure accurate customer records and databases.
• Handle internal and external queries professionally.
• Provide high levels of customer service.

Kenntnisse

Confident communication

Organizational skills

IT literacy

Administrative experience

Jobbeschreibung

Overview

Location: Group Fleet, Gateshead

Hours: 40; Monday – Friday 09:00-17:30 (2 days in the office and 3 WFH)

Salary: £25,500 to £27,300 plus up to £1,000 in bonus

We are happy to announce due to a team expansion we have a Senior Sales Support Advisor role available based at our Group Fleet office in Gateshead, this is a Hybrid working role.

Working from our Gateshead office on Tuesday and Wednesdays, with the flexibility of working from home the remaining of the week.

This is an interesting and varied role; you will report into Jenna our Group Fleet Team Leader and work alongside a team of 16 Senior + Sales Support Advisors in providing a professional and efficient service to Group Fleet customers.

Responsibilities

• To support in the management and ordering of vehicles for customers
• To use the internal fleet management system and comply with the laid down procedures when processing and managing customer orders
• To ensure all customer records/databases are complete and up to date
• To deal with internal and external queries in a pro‑active and professional manner
• To ensure the highest level of customer service is provided to Group Fleet customers

Qualifications

We would also like you to be confident, organised and brilliant at communicating! The ideal candidate will be IT literate and confident using computer databases. Do you have previous administrative experience? You could be the perfect candidate we’re looking for!

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.