Senior Project Manager (m/w/d)

Telio Group; Hamburg; Hybrid; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

30 days annual leave

Pluxee vouchers

Public transport subsidy

Company pension 25%

JobRad bicycle leasing

EGYM Wellpass

Job summary

Telio is seeking a seasoned project manager in Hamburg to lead end‑to‑end delivery of complex IT, software, telecom, infrastructure and transformation initiatives from planning through rollout and handover. You will develop and manage project plans, ensuring alignment on scope, milestones, resources, dependencies, risks and timelines, while coordinating cross‑functional teams.

You will drive execution, resolve blockers, govern project delivery, and ensure readiness at every stage.

Qualifications

• Several years of experience delivering complex IT, telecom, software, infrastructure, rollout, or digital transformation projects in international environments.
• Proven success leading projects in matrix organizations without direct authority over resources.
• Strong understanding of IT delivery environments, including infrastructure, networks, software development, testing, deployment, and operations.

Responsibilities

• Lead end-to-end delivery of complex IT, telecom, software, infrastructure, and transformation projects from planning through rollout and handover.
• Develop and manage project plans, ensuring alignment on scope, milestones, resources, dependencies, risks, and timelines.
• Coordinate cross-functional teams including Product, Development, IT, Platform Engineering, QA, Service, and external partners.
• Drive execution, resolve blockers, manage project governance, and ensure delivery readiness at every project stage.
• Monitor project progress, proactively manage risks and dependencies, and provide clear reporting and escalation to stakeholders.
• Facilitate project and steering meetings, ensuring decisions, actions, and accountability are clearly defined.
• Ensure successful go-live, operational readiness, service handover, and post-implementation stabilization.
• Contribute to the continuous improvement of project management standards, tools, and delivery governance.

Skills

Project management

Stakeholder management

Communication

Risk management

Cross-functional leadership

IT delivery

Job description

• Lead end-to-end delivery of complex IT, software, telecom, infrastructure, and transformation projects from planning through rollout and handover.
• Develop and manage project plans, ensuring alignment on scope, milestones, resources, dependencies, risks, and timelines.
• Coordinate cross-functional teams including Product, Development, IT, Platform Engineering, QA, Service, and external partners.
• Drive execution, resolve blockers, manage project governance, and ensure delivery readiness at every project stage.
• Monitor project progress, proactively manage risks and dependencies, and provide clear reporting and escalation to stakeholders.
• Facilitate project and steering meetings, ensuring decisions, actions, and accountability are clearly defined.
• Ensure successful go-live, operational readiness, service handover, and post-implementation stabilization.
• Contribute to the continuous improvement of project management standards, tools, and delivery governance.

Key Responsibilities

• Lead end-to-end delivery of complex IT, software, telecom, infrastructure, and transformation projects from planning through rollout and handover.
• Develop and manage project plans, ensuring alignment on scope, milestones, resources, dependencies, risks, and timelines.
• Coordinate cross-functional teams including Product, Development, IT, Platform Engineering, QA, Service, and external partners.
• Drive execution, resolve blockers, manage project governance, and ensure delivery readiness at every project stage.
• Monitor project progress, proactively manage risks and dependencies, and provide clear reporting and escalation to stakeholders.
• Facilitate project and steering meetings, ensuring decisions, actions, and accountability are clearly defined.
• Ensure successful go-live, operational readiness, service handover, and post-implementation stabilization.
• Contribute to the continuous improvement of project management standards, tools, and delivery governance.

Requirements

• Several years of experience delivering complex IT, telecom, software, infrastructure, rollout, or digital transformation projects in international environments.
• Proven success leading projects in matrix organizations without direct authority over resources.
• Strong understanding of IT delivery environments, including infrastructure, networks, software development, testing, deployment, and operations.
• Solid project management expertise in planning, dependency management, risk management, governance, reporting, and stakeholder engagement.
• Experience working with technical teams such as Development, IT Operations, Platform Engineering, QA, Architecture, and Service Desk.
• Ability to bring structure to complex situations, driving accountability and execution across multiple stakeholders.
• Strong communication and stakeholder management skills, with the ability to engage effectively from operational teams to senior leadership.
• Hands‑on, delivery‑focused mindset with the resilience, ownership, and persistence to drive projects successfully under pressure.

Our Attractive Benefits

• Modern, centrally located office: Just a 5-minute walk from Bahrenfeld train station, ensuring easy access.
• Open company culture: Be part of an international working environment where ideas and diversity are encouraged and valued.
• Collaborative work atmosphere: Enjoy a supportive workplace characterized by teamwork and a hands‑on mentality.
• Hybrid working model: Benefit from flexibility by combining on‑site and remote work.
• 30 days of annual leave: More time to relax and recharge. Plus additional days off on December 24 and December 31, and a half‑day off on your birthday.
• Attractive compensation package: We recognize and reward your performance appropriately.
• Pluxee vouchers: Helping you enjoy worry‑free meals during your workday.
• Public transport or parking subsidy: Support for a convenient commute, either through an HVV public transport contribution or underground parking allowance.
• Company pension scheme: Benefit from a generous employer contribution of 25%, up to €75 per month.
• JobRad bicycle leasing: Take advantage of our bike leasing program after successfully completing your probation period.
• EGYM Wellpass: Make the most of this opportunity to keep yourself physically and mentally fit after your trial period.

About Us

Telio is a medium‑sized, internationally active, rapidly growing company in the field of telecommunications and IT services in the prison sector. As the European market leader, we have been providing communications solutions for prisons and their inmates worldwide for over 25 years. With more than 300 employees, we are active in 23 countries and develop, install and operate communication and media systems that make an important contribution to resocialization in prisons as well as in correctional facilities.