Senior Project Manager - Engineering & Product

Webdoctor; Deutschland; Remote; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Work From Home

Hardware supplied

Annual leave 22 days

Pension contribution 3%

Dental plans 50%

Free Webdoctor appointments

Zusammenfassung

Webdoctor is seeking a seasoned Programme/Project Manager to lead end-to-end delivery across multiple software projects, including product, integrations and customer implementations.

You will translate roadmaps into executable plans, drive cadence and ensure governance, reporting, and KPI tracking across scope, time, and budget. Collaboration with Engineering, Product and QA is essential to deliver high-quality outcomes.

Qualifikationen

• 5+ years in programme/project management within software environments.
• Proven experience managing complex, multi-stream delivery.
• Strong understanding of Agile and hybrid delivery methodologies. Scrum experience is a major advantage.
• Ability to operate effectively in ambiguity and bring structure.
• Excellent stakeholder management and communication skills.
• Experience working closely with engineering teams (technical literacy required).

Aufgaben

• Own end-to-end delivery across multiple concurrent projects (product, integrations, customer implementations).
• Translate strategic roadmap into executable plans with clear milestones, dependencies, and risks.
• Drive delivery cadence (planning, stand-ups, reviews, retrospectives where appropriate).
• Ensure consistent use of delivery frameworks.
• Maintain visibility of programme health across scope, timeline, and budget.
• Align priorities across teams and resolve resource conflicts.
• Facilitate effective communication between technical and non-technical stakeholders.
• Provide clear reporting to leadership (engineering management updates, delivery status, risks).
• Track KPIs related to delivery performance, efficiency, and quality.
• Proactively identify risks and dependencies across projects and drive mitigation.

Kenntnisse

Program/Project mgmt

Cross-functional delivery

Agile & Scrum

Stakeholder management

Engineering collaboration

Ambiguity management

Tools

JIRA

Confluence

CI/CD literacy

Jobbeschreibung

Key Responsibilities

Project & Delivery Management

• Own end-to-end delivery across multiple concurrent projects (product, integrations, customer implementations).
• Translate strategic roadmap into executable plans with clear milestones, dependencies, and risks.
• Drive delivery cadence (planning, stand-ups, reviews, retrospectives where appropriate).
• Ensure consistent use of delivery frameworks.
• Maintain visibility of programme health across scope, timeline, and budget.

Cross-Functional Coordination

• Align priorities across teams and resolve resource conflicts.
• Facilitate effective communication between technical and non-technical stakeholders.

Reporting

• Provide clear, concise reporting to leadership (e.g. Engineering management updates, delivery status, risks, mitigation plans).
• Track KPIs related to delivery performance, efficiency, and quality.

Risk, Issue & Dependency Management

• Proactively identify risks and dependencies across projects.
• Drive mitigation strategies and ensure timely escalation where needed.
• Manage trade-offs between scope, time, and quality.

Process & Operational Excellence

• With your peers. Continuously improve delivery processes and ways of working.
• Ensure appropriate documentation and runbooks are in place (handover readiness, operational continuity).
• Support initiatives such as support rota planning, incident management, and release governance.

Customer & Commercial Delivery

• Own the delivery of customer-facing projects end-to-end, from initiation through to successful completion.
• Act as the primary coordination point for customer projects, aligning internal teams and external stakeholders.
• Translate customer requirements into structured delivery plans, ensuring clarity on scope, timelines, and dependencies.
• Manage customer expectations proactively, maintaining clear and consistent communication throughout delivery.
• Lead change management across customer projects.
• Coordinate internal execution across Engineering, Product, and QA to meet customer commitments.
• Identify delivery risks early and drive mitigation in collaboration with relevant teams.
• Support pre-sales and scoping activities, ensuring proposed solutions are realistic, deliverable, and commercially sound.
• Drive post-delivery reviews to capture learnings and improve future customer implementations.

Compliance & Quality (Healthcare Context)

• Ensure delivery aligns with regulatory and compliance requirements (e.g. MDR, ISO standards, data protection).
• Work closely with QA and engineering to maintain high standards of product quality and safety.

Key Outcomes / Success Metrics

• Predictable and on-time delivery across programmes.
• Improved delivery velocity without degradation of quality.
• Reduced operational friction between teams.
• Clear, actionable reporting for leadership.
• High customer satisfaction in delivery projects.

Skills & Experience

Essential

• 5+ years in programme/project management within software environments.
• Proven experience managing complex, multi-stream delivery.
• Strong understanding of Agile and hybrid delivery methodologies. Scrum experience is a major advantage.
• Ability to operate effectively in ambiguity and bring structure.
• Excellent stakeholder management and communication skills.
• Experience working closely with engineering teams (technical literacy required).

Desirable

• Experience in healthcare or regulated environments.
• Familiarity with compliance frameworks (e.g. MDR, ISO/IEC standards).

Tools & Practices

• JIRA / similar for delivery tracking
• Confluence / documentation tools
• Familiarity with CI/CD and engineering workflows (not hands-on, but literate)

Profile / Behaviours

• Structured thinker who can impose clarity without bureaucracy.
• Comfortable challenging teams constructively to improve outcomes.
• High ownership and accountability.
• Pragmatic: balances process with delivery speed.
• Calm under pressure, particularly in incident or high-stakes delivery scenarios.

Reporting Line

• Reports to: Head of Engineering / Chief Product Officer
• Works closely with: Engineering Management, Technical Leads, Product Owners, QA, Commercial Teams, Customers

Benefits

• Work From Home
• Hardware supplied

Benefits cont. for IE based employees (only):

• Annual leave - 22 days
• Pension Contribution - 3% (after 6 months)
• Discounted Laya Healthcare (10%) and Dental Plans (50%)
• Free Webdoctor appointments for you and immediate family
• Tax Saver Travel Tickets
• Bike to work scheme
• Free access to Laya's digital gym
• 24 hour free and confidential Employee Assistance Programme
• Virtual Sports and Social Group with active CSR campaigns
• Access to Skillnet and LearnUpon courses
• Access to First Tech Credit Union