Senior Product Performance Analyst (m/f/d)

Trusted Shops; Berlin; Hybrid; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Work from EU destinations

28 vacation days + holidays

Continuous development opportunities

Team and company events

Health and wellbeing programs

Zusammenfassung

Trusted Shops is seeking a Senior Product Performance Analyst to turn scattered data into actionable insights and unified KPIs. You will work closely with Product leadership to create a scalable data foundation that informs strategy and prioritization.

You will build reliable reporting across Product teams, standardize tracking, and partner with managers to evaluate impact, shaping data-driven decisions and measurable outcomes.

Qualifikationen

• Degree in Business Analytics or equivalent practical experience.
• 5+ years in Product Analytics, partnering with PMs and Dev teams.
• Strong SQL skills and experience with data lakes or warehouses.
• Proficient in BI, reporting and data visualization tools.
• Experience building KPI frameworks and scalable measurement.

Aufgaben

• Identify data requirements from business processes and customer journeys.
• Create high-quality reports, dashboards, and visualizations for stakeholders.
• Standardize KPI definitions and tracking across Product teams.
• Manage data provisioning projects from the data lake.
• Collaborate with PMs to develop new KPIs and assess impact.
• Advise on measurement concepts and performance evaluation.
• Support early product development with hypotheses and metrics.

Kenntnisse

SQL

BI Tools

Data Visualization

KPI Frameworks

Analytics

Ausbildung

Business Analytics degree

Tools

Data Lakes/Warehouses

Jobbeschreibung

Deine Aufgaben

About Trusted Shops

Trusted Shops creates digital trust between people, businesses, and AI Agents. Every day, millions of consumers rely on our solutions to make confident online decisions, while businesses use our products to build trust, strengthen customer relationships, and grow sustainably.

With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers in our Community of Trust, we are helping shape a safer and more transparent digital world. But trust is not only at the heart of our products, it also shapes how we work together. We believe in collaboration, ownership, and the freedom to do your best work through a flexible hybrid work culture. Join us and help create a digital world where trust, transparency, and meaningful connections drive every interaction.

To strengthen our Product Department, we are looking for a

Senior Product Performance Analyst (m/f/d)

(Hybrid in Cologne or Berlin / Full-time / Permanent contract)

As a Senior Product Performance Analyst, you'll turn scattered data into clear direction: unified KPIs, consistent dashboards, and actionable insights that influence product strategy and prioritization. Working closely with Product Managers and Product leadership, you'll help create a scalable data foundation that enables measurable decision-making across our Product organization. Your work will ensure that product investments, outcomes, and customer impact are guided by reliable data and transparent performance measurements.

Your Responsibilities

• Identify business requirements for data streams based on business processes and customer journeys and manage them independently.

• Turn data into clear stories: build high-quality standard reports, dashboards, and visualizations for a wide range of stakeholder groups.

• Standardize reporting, KPI definitions, and tracking approaches across Product teams to improve consistency and data quality.

• Manage projects related to data provisioning from the data lake and ensure reliable access to relevant product data.

• Partner with Product Managers and Product leadership to develop new KPIs and evaluate product impact.

• Act as a trusted advisor on measurement, tracking concepts, and performance evaluation within the Product organization.

• Support the product teams in the early stages of product development in formulating the right hypotheses and success metrics to shape the development phase and create the needed data points.

Dein Profil

Your Profile

• Degree in Business Analytics, Data Science, Computer Science, Statistics, Economics, or equivalent practical experience.

• At least 5 years of experience in Product Analytics, partnering closely with Product Managers and Product Development teams.

• Strong SQL skills and hands-on experience working with data lakes or data warehouses.

• Proficiency with BI, reporting, and data visualization tools.

• Proven experience building KPI frameworks, reporting standards, and scalable measurement structures.

• Independent, project-oriented working style with the ability to communicate complex data insights to diverse stakeholders.

• Analytical thinking and statistical skills.

• Business fluent English; additional language skills are a plus.

What We Offer

• Hybrid Work: Combine flexible remote work with shared team days in the office

• Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway

• 28 vacation days, 2.5 additional days off at Christmas, New Year's Eve and Carnival

• Buddy programme with support from an experienced Trustee

• Individual development opportunities and learning offerings

• Team, unit and company events

• Health Pass with free online and offline sports, fitness and health courses

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

At Trusted Shops, we are interested in you as a person. Whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination