Senior Product Manager New Berlin

Greenhouse Software, Inc.; Berlin; Hybrid; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

MacBook

Productivity budget

Lunch benefits

Urban Sports Club

Flexible hours

Team offsites

Equity

Zusammenfassung

Hive in Berlin is seeking a Product Manager to own the roadmap for the fulfillment-facing platform, collaborating daily with Engineering and Design and partnering with Fulfillment, Growth and Customer Success to align merchant experience with brand needs.

Reporting to the Head of Product, you will shape onboarding, operation and growth for merchants, define success metrics, work with Customer Support to close feedback loops, and drive innovative features that improve efficiency in fulfillment

Qualifikationen

• 5+ years work experience, 3+ years in product management, with a background in end customer facing products.
• Experience in B2B SaaS, e-commerce, logistics, or marketplace platforms is a nice to have.
• You are comfortable with ambiguity, act with bias for action, and bring structure where there isn’t any.
• Translating data and user feedback to product features, roadmap ownership, and metrics is expected.

Aufgaben

• Own the roadmap for our fulfillment-facing platform, from strategy to execution.
• Partner with fulfillment and operations teams to translate needs into scalable product improvements.
• Define success metrics and track activation, adoption, and merchant satisfaction.
• Collaborate with Customer Support to turn merchant pain points into continuous feedback for product improvements.
• Drive innovation in product features to improve efficiency in fulfillment centers.

Kenntnisse

Product management

Roadmap ownership

APIs & integrations

Data-driven decisions

Stakeholder communication

Jobbeschreibung

The Position

You'll be joining the Product team at Hive, working at the heart of our fulfillment-facing platform. You'll collaborate daily with Engineering and Design, and work closely with our Fulfillment, Growth and Customer Success teams to ensure the fulfillment experience and eventually merchant experience reflects the needs of the brands we work with.

You'll report into the Head of Product and play a key role in shaping how merchants onboard, operate, and grow with Hive.

Your Key Responsibilities:

• Own the roadmap for our fulfillment-facing platform: covering integrations, operational tooling, onboarding, analytics and drive it from strategy through to execution.


• Partner with fulfillment and operations teams to identify friction points and translate their needs into product improvements that scale.


• Define success metrics for your area and track them relentlessly: from activation to adoption and eventually merchant satisfaction.


• Work closely with our Customer Support team to identify recurring merchant pain points and turn them into a continuous feedback loop that drives product improvements.


• Drive innovation in product and features that aid innovation and efficiency in FCs.

Your Profile

We are looking for someone who:

• Experience: 5+ years work experience,3+ years in product management, with a background in end customer facing products. B2B SaaS, e-commerce, logistics, or marketplace platforms is a nice to have.


• Mindset: You're comfortable with ambiguity, have a bias for action, operate from a customer first mindset and can make good decisions without waiting for perfect information, you bring structure where there isn't any.


• Hard Skills: Translating data and user feedback to product features, roadmap ownership, data-driven prioritization, working with APIs and integrations, defining and tracking product metrics.


• Soft Skills: Strong communicator who can rally multiple stakeholders around a shared direction; customer empathy; can give and receive direct feedback.

Our offering

• Build something that matters: Hive is redefining commerce operations in a €200B+ market. We already reach tens of millions of consumers a year and power 600+ independent brands, and we're just getting started.


• Work with exceptional people: a high-performing, ambitious team, many from McKinsey, Amazon, Shopify, Google, TikTok, and Trade Republic.


• Grow with Hive: own impactful projects from day one and grow as we scale. We're a meritocracy: your impact drives your progression, not your past titles.


• Time to recharge: 30 vacation days a year, plus a paid 20-day sabbatical every three years.


• Competitive compensation: market-competitive salary and an equity incentive plan (EIP) for all full-time team members.


• Your setup, your choice: a MacBook (or laptop of your choice) plus accessories like an extra monitor or headphones, and a €46/month productivity budget to spend how you work best (from month 4; €23 for interns and working students from month 3).


• Food and fitness: free lunch once per week at the Berlin office + daily 50% subsidy on lunch by ChefCoco, free drinks and snacks, and a €20/month Urban Sports Club subsidy for full-time team members.


• Flexibility and connection: flexible working hours, internal training led by Hive experts, regular team events (€30/person/month budget), and company-wide multi-day offsites that bring all of Hive together


• Extras: partner discounts on Raus stays, gym platforms, and a corporate benefits portal.

About us
We're revolutionizing e-commerce operations.

At Hive, we empower brands to excel in the digital commerce era through our innovative operations platform. By combining cutting-edge technology with a curated network of top-tier operations partners, we deliver measurable results.

Our comprehensive platform streamlines the entire operational chain through a single, intuitive interface. Since our founding in 2020, we've rapidly grown to become one of Europe's leading operations platform, partnering with hundreds of innovative brands. With strategic locations in Berlin, Paris, Milan, Madrid, London, and Amsterdam. Backed by prestigious investors including Tiger Global, Earlybird, and Picus Capital, we're scaling our impact across Europe.

Diversity and inclusion are core to our success. We actively cultivate an environment where every team member, regardless of background, can thrive. We welcome talent from all walks of life, regardless of religion, ethnicity, nationality, gender, sexual orientation, age, marital status, or disability. At Hive, authenticity and professional growth go hand in hand.