Account Manager - Germany (f/m/d) New Berlin

Hive Logistics; Berlin; Vor Ort; EUR 60.000 - 95.000; Vollzeit

Benefits dieser Stelle

Equity incentive plan (EIP)

MacBook and accessories

30 vacation days + sabbatical every 3–

Urban Sports Club subsidy

Office meals and subsidies

Zusammenfassung

Hive Logistics is seeking an experienced Account Manager to own relationships with direct-to-consumer brands across Europe. You will consult on growth, onboard new customers, and align product feedback with cross-functional teams to deliver customer-centric software solutions.

Fluency in German and English (C2) is required, with 2-5 years in a B2B setting. Start-up or SaaS experience, logistics exposure, and entrepreneurial drive are highly valued.

Qualifikationen

• 2-5 years experience in B2B Account Management, Sales or Business Development.
• Entrepreneurial mindset with hunger for personal development and building lasting relationships.
• Strong analytical and empathetic abilities for customer communication.

Aufgaben

• Consult our customers on their growth journey and explore optimization levers or prepare product launches while owning the relationship end-to-end.
• Build and maintain strong relationships by connecting customers with the Hive team and coordinating with internal stakeholders.
• Collect and analyze customer feedback with the product team to develop customer-centric software.
• Onboard new customers into the Hive software with the onboarding team to ensure a standout first experience.
• Join our pan-European account management team to deepen relationships with fast growing direct-to-consumer brands across Europe.

Kenntnisse

B2B Account Management

Entrepreneurial mindset

Analytical

Empathetic communication

German (C2)

English (C2)

Jobbeschreibung

The position

If you are excited to re-think account management, shape Hive as a company, and disrupt an industry - apply!

Consultour customers on their growth journey, jointly discover optimization levers, or prepare new product launches and market entries while owning the relationship with your own customer base end-to-end.

Buildand maintain strong relationships with your customer base by serving as the connecting element between our customers and the Hive team; identify all relevant stakeholders & be in constant exchange with all decision makers.

Collectand analyze customer feedback closely with our product team to ensure we develop the best, most customer-centric software product in the market and thereby enable our customers to reach their goals.

Onboardnew customers into the Hive software and processes together with our Onboarding team and make the first experience with Hive one of the best that customers will not forget.

Joinour pan-European account management team, and help deepen our customer relationships with some of the fastest growing direct-to-consumer brands across Europe.

Your profile

We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!

2-5 years experience in B2B Account Management, Sales or Business Development

Entrepreneurialmindset, with a hunger for personal development and a passion for building lasting relationships

Stronganalyticalas well asempatheticabilities to leverage in your communication towards customers

You love the responsibility of being theface of Hivetowards our customers and the point of intersection between internal and external stakeholders

Fluent in writing and speaking in bothGerman and English(C2)

You have worked in aStart-Up, Software or SaaScompany before; logistics experience is a plus

Our offering

• Build something that matters:Hive is redefining commerce operations in a €200B+ market. We already reach tens of millions of consumers a year and power 600+ independent brands, and we're just getting started.
• Work with exceptional people:a high-performing, ambitious team, many from McKinsey, Amazon, Shopify, Google, TikTok, and Trade Republic.
• Grow with Hive:own impactful projects from day one and grow as we scale. We're a meritocracy: your impact drives your progression, not your past titles.
• Time to recharge:30 vacation days a year, plus a paid 20-day sabbatical every three years.
• Competitive compensation:market-competitive salary and an equity incentive plan (EIP) for all full-time team members.
• Your setup, your choice:a MacBook (or laptop of your choice) plus accessories like an extra monitor or headphones, and a €46/month productivity budget to spend how you work best (from month 4; €23 for interns and working students from month 3).
• Food and fitness:free lunch once per week at the Berlin office + daily 50% subsidy on lunch by ChefCoco, free drinks and snacks, and a €20/month Urban Sports Club subsidy for full-time team members.
• Flexibility and connection:flexible working hours, internal training led by Hive experts, regular team events (€30/person/month budget), and company-wide multi-day offsites that bring all of Hive together
• Extras:partner discounts on Raus stays, gym platforms, and a corporate benefits portal.

About us

We're revolutionizing e-commerce operations.

At Hive, we empower brands to excel in the digital commerce era through our innovative operations platform. By combining cutting-edge technology with a curated network of top-tier operations partners, we deliver measurable results.

Our comprehensive platform streamlines the entire operational chain through a single, intuitive interface. Since our founding in 2020, we've rapidly grown to become one of Europe's leading operations platform, partnering with hundreds of innovative brands. With strategic locations in Berlin, Paris, Milan, Madrid, London, and Amsterdam. Backed by prestigious investors including Tiger Global, Earlybird, and Picus Capital, we're scaling our impact across Europe.

Diversity and inclusion are core to our success. We actively cultivate an environment where every team member, regardless of background, can thrive. We welcome talent from all walks of life, regardless of religion, ethnicity, nationality, gender, sexual orientation, age, marital status, or disability. At Hive, authenticity and professional growth go hand in hand.