Senior Product Analyst - Trust and Safety

AVIV; Berlin; On-site; EUR 70,000 - 110,000; Full time

Job summary

AVIV Group is seeking a Senior Product Analyst for Trust & Safety in Berlin to help keep our real estate platforms safe. You will analyze user behavior, design moderation rules, and develop integrity scores for both sides of the marketplace.

You will collaborate with engineers, data scientists and product managers to turn data into measurable impact. You will own the analysis from raw data to product impact, build dashboards in Tableau or Looker, and communicate findings with clear, actionable

Qualifications

• 5+ years of experience as a Product Analyst or Data Scientist in Trust & Safety or related areas.
• Advanced SQL and Python with data analysis and modelling capabilities.
• Experience designing and analysing A/B tests and applying causal inference methods.
• Strong statistical foundations and ability to translate data into actionable metrics.
• Familiarity with ML concepts and evaluating models' performance.
• Proven ability to build dashboards in Tableau or Looker and tell data-driven stories.
• Ownership mentality: drive scope and take initiative with minimal guidance.
• Strong communication and stakeholder management skills.

Responsibilities

• Investigate granular behavioural data to detect bad actor patterns and refine moderation systems.
• Design and validate methodologies for trust levels and risk scoring.
• Quantify safety risks with clear metrics and business impact assessments.
• Collaborate with engineers, data scientists and product managers to prototype and ship solutions.
• Define data flows, metrics and features used across AVIV products for Trust & Safety analytics.
• Explain complex analytics concepts to non-technical stakeholders.

Skills

Advanced SQL

Python (pandas)

A/B testing

Statistical foundations

Machine learning basics

Tableau Looker dashboards

Stakeholder management

Ownership mindset

Data storytelling

Causal inference

Tools

Tableau

Looker

Job description

Why This Role

AVIV Group runs some of Europe's best-known real estate platforms, and every one of them depends on trust: people need to find a home or a tenant, not a scam or a dead listing. Trust & Safety exists to protect that experience, and our north star is the share of leads that flow from good visitors to good listings.

As a Senior Product Analyst in Trust & Safety, you'll help keep our platforms safe and trustworthy for the people using them. You'll dig into user behaviour to spot fraud and bad actors, then turn what you find into moderation rules that stop them. Just as importantly, you'll help promote good intentions by developing integrity scores for both sides of our marketplace, supply and demand. You'll work closely with engineers, data scientists and product managers, and own your work from raw data to real impact.

Qualifications

What you can expect

• Investigate granular behavioural data to detect bad actor patterns, and propose and improve moderation systems with data-based recommendations that intercept them while prioritising good users

• Design, prototype and validate methodologies for user trust levels and risk scoring

• Quantify the business impact of non-compliant behaviour, translating safety risks into clear metrics and decisions

• Partner with software engineers, data scientists and product managers to build and test prototypes and ship solutions quickly

• Design and refine data flows, metrics and features used in Trust & Safety analytics and across AVIV products

• Explain complex analytical concepts in simple, practical terms to non-technical stakeholders

About you

• Proven track record of experience (min. 5 years) as a Product Analyst or Data Scientist, ideally with a background in the Trust and Safety or Customer behavior and Risks teams

• Advanced SQL and strong Python (pandas, numpy, scikit-learn, visualisation libraries)

• Hands-on experience designing and analysing A/B tests, and applying causal inference methods

• Solid statistical foundations, with the intuition to know when to use the median over the mean, how to spot selection bias, and when to optimise for precision vs. recall

• A good understanding of machine learning concepts, including how classification models work and how to judge their performance (e.g. precision, recall, false positives)

• Proven ability to turn abstract user behaviour into robust, sensitive metrics and signals

• Experience building dashboards in Tableau or Looker

• A strong sense of ownership: you drive your own scope, take initiative and don't wait for step-by-step direction

• The ability to zoom out to business impact and zoom in to debug raw data without losing context

• Genuine curiosity: you question specifications, ask "why?" and "what if?", and pivot quickly when an idea isn't worth pursuing

• You enjoy detective work, unravelling complex behavioural patterns and hidden anomalies

• Clear, proactive communication and strong stakeholder management

About AVIV Group

Join one of the world's largest and most innovative digital real estate tech companies.

Backed by global investment leaders KKR and CPP Investments, AVIV Group is reshaping the way people across Europe buy, sell, rent, lease, and value real estate.