Senior Product Analyst

sumup; Berlin; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Stock options

L&D budget

Pension scheme

Paid leave

Urban Sports Club

Kita placement

Office lunches

Sabbatical

Referral bonus

Job summary

SumUp is seeking a Data/Product Analyst to own the Engagement analytics domain, working across merchant engagement, activation, and support within the Central Product Analytics team in Berlin. You will define event taxonomies, build scalable Snowflake datasets, and evaluate A/B tests to inform product decisions.

You'll collaborate with product managers to map KPI trees, improve measurement quality, and deliver intuitive dashboards using Tableau/Power BI, enabling teams to answer questions

Qualifications

• Proven experience as Data or Product Analyst focusing on customer behaviour and product decisions.
• Advanced SQL skills: writing, optimising, validating queries and data modelling.
• Strong data visualization experience with Tableau or Power BI; data warehousing know-how.

Responsibilities

• Define event taxonomies and measurement plans; implement and QA tracking (GA4).
• Build and maintain scalable Snowflake datasets (funnels, behavior models, feature adoption).
• Design and evaluate A/B tests; define metrics and assess significance; present results to stakeholders.
• Create dashboards and reusable queries in Tableau to empower teams.
• Collaborate with PMs to map KPI trees and improve engagement tracking.

Skills

SQL

Data viz

A/B testing

English comms

Tools

Snowflake

Postgres

Redshift

Tableau

Power BI

Job description

Team description

The Central Product Analytics team sits at the heart of how SumUp understands and improves the experience of millions of merchants using our products every day. This role owns the Engagement domain — covering merchant engagement, product activation, support responses, and navigation across the SuperApp and web dashboard — and is the primary analytics partner for the Engagement product team. It's a genuine opportunity to take full ownership of a domain, build the measurement foundations from the ground up, and shift the team from reactive reporting to proactive, insight-led decision‑making.

What you’ll do

• Define event taxonomies and measurement plans, implement and QA tracking (GA4), and make sure analytics is built into new product features from day one.
• Build and maintain scalable datasets in Snowflake — including funnels, customer behaviour models, and feature adoption metrics — and use them to generate insights that directly inform product decisions.
• Design and evaluate A/B tests: define success metrics, assess statistical validity, and communicate results clearly to product and engineering stakeholders.
• Create and maintain intuitive dashboards and reusable query templates in Tableau that help teams answer their own questions without always needing an analyst.
• Partner with product managers to develop and map out KPI trees, identify measurement gaps, and improve the quality and accuracy of engagement tracking across the domain.

You’ll be great for this role if…

• Proven experience as a Data or Product Analyst, with a strong track record of working with customer behaviour data and translating it into product decisions.
• Advanced proficiency in SQL, including writing, optimising, and validating queries, building data models, and participating in code reviews.
• Strong knowledge of data visualisation tools such as Tableau or Power BI, and experience with data warehousing platforms like Snowflake, Postgres, or Redshift.
• Comfortable designing and analysing end‑to‑end experiments, including A/B tests and feature flag rollouts, with a solid understanding of statistical validity.
• Ability to communicate complex data findings clearly to both technical and non‑technical stakeholders, with strong written and verbal English skills.

Why you should join SumUp

Opportunity to work with SumUppers globally on large‑scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office‑first setup. Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced. Enrollment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success. A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education. A corporate pension scheme where we match up to 20% of your contributions. Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days. Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches. Break4me: 1‑month sabbatical after 3 years of service. Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.