Senior Key Account Manager (m/f/d)

ARX Robotics; München; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional growth

Dynamic, innovative team environment

Job summary

A technology company specializing in defense is seeking a Senior Key Account Manager (m/f/d). The ideal candidate will have over 5 years in sales, strong relationship management skills, and be fluent in German and English. Responsibilities include developing relationships with industrial and governmental partners, coordinating R&D projects, and driving revenue growth. This position offers a competitive salary, opportunities for professional growth, and a chance to contribute to innovative dual-use technologies.

Qualifications

• 5+ years of experience in sales with focus on key account management.
• Success in managing major customers and developing long-term relationships.
• Military background is a strong plus.

Responsibilities

• Develop key customer relationships within the defense sector.
• Coordinate complex customer engagements including hardware and software.
• Drive revenue growth through cross-selling and up-selling.

Skills

Customer relationship management

Sales strategy development

Communication

Negotiation

Market analysis

Education

Degree in Business Administration or Industrial Engineering

Job description

About The Role

We are seeking a dynamic and results‑driven Senior Key Account Manager (Defense focus) (m/f/d) with a strong track record in building and expanding key customer relationships within the defense sector.

Key Responsibilities

• Develop key customer relationships within the defense sector, including both industrial and governmental partners
• Define, execute, and continuously refine long‑term strategic account plans aligned with customers’ mission objectives and procurement roadmaps
• Drive revenue growth through systematic identification and realization of cross‑selling and up‑selling opportunities across the full product and service portfolio
• Coordinate complex customer engagements, including programs involving integrated hardware and software R&D components
• Act as the central customer advocate internally, working closely with product management, R&D, marketing, service, and operations to ensure consistent, high‑quality, and customer‑centric delivery
• Conduct in‑depth market, customer, and competitive analyses to inform account strategy and senior management decision‑making
• Collaborate closely with the head of sales operations on account status, customer developments, and long‑term sales potential

Your Profile

• Degree in Business Administration, Industrial Engineering, or a comparable field
• 5+ years of professional experience in sales, ideally with a focus on key account management
• Demonstrated success in managing major customers and developing long‑term strategic relationships, preferably within the defense sector
• Excellent communication and negotiation abilities
• Military background is a strong plus
• Excellent communication skills with business fluency in both German and English (written and spoken)

Benefits & Perks

• Competitive salary and benefits package
• A shaping role in an emerging dual‑use company
• Opportunity to work with a highly innovative, international, and dynamic team
• Room for professional growth and development
• Participation in the company’s success, with access to regular events, knowledge exchange, and meetups

About Us

ARX is a dual‑use technology company that specializes in developing autonomous unmanned systems and sensors for the European defence sector. Our dual‑use unmanned ground systems and sensors assist NATO Armies and civilian first responders in tackling their most challenging problems by providing them with training and information to make better decisions and take effective actions in life‑or‑death situations.

As our team continues to expand rapidly, we are seeking motivated candidates who are excited to work in a highly energetic, creative, and innovative team dedicated to developing autonomous systems for challenging environments. We operate in a dynamic sector where collaboration, sharing innovative ideas, and developing novel problem‑solving strategies are ingrained in our work culture. If you are passionate about overcoming challenges that have a real impact on the security of our democracies, we welcome your application.

ARX is an equal‑opportunity employer, and we encourage candidates from all backgrounds to apply.