(Senior) IT-Operations Engineer (gn)

Wandelbots GmbH; Dresden; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A technology company in Dresden is seeking a Senior IT-Operations Engineer to manage and support IT operations, optimize a SaaS-driven landscape, and work collaboratively across teams. The ideal candidate has years of experience in IT Operations, strong knowledge of Microsoft 365, Azure, and excellent communication skills in German and English. This position offers flexible working arrangements and opportunities for personal and professional development.

Leistungen

Remote working flexibility

30 days annual vacation

Training and mental health opportunities

Volunteer time off

Free lunch and drinks

Qualifikationen

• Several years of experience in IT Operations and Support in a modern SaaS-driven environment.
• Strong knowledge in user, application, and client management with Microsoft 365, Azure, and Intune.
• Excellent communicator with B2+ proficiency in German and English.

Aufgaben

• Ensure smooth IT operations across infrastructure and cloud services.
• Optimize a SaaS-driven IT landscape including Service Desk activities.
• Collaborate across teams to improve workflows and deliver IT value.

Kenntnisse

Problem-solving skills

Communication

Teamwork

Curiosity

Customer-first mindset

Tools

Microsoft 365

Azure

Intune

Atlassian suite (Jira, Confluence)

Kubernetes

Jobbeschreibung

Overview

Wandelbots develops an easy-to-use software platform that enables its users to easily program any robot. As part of the IT team, you will be responsible for the management and support of IT infrastructure, client hardware and software for Wandelbots employees, focusing on major operating system platforms and the cloud-based software stack. As an (Senior) IT-Operations Engineer @Wandelbots,

Responsibilities

• Ensure smooth IT operations for employees across infrastructure, devices, applications, and cloud-based services
• Operate and optimize a SaaS-driven IT landscape with Microsoft 365, Azure, and Intune which also includes Service Desk activities
• Develop and implement process automation and AI-driven solutions that make daily work simpler, faster, and smarter
• Support and enable users with pragmatic and structured solutions, balancing efficiency with compliance
• Collaborate across teams to understand requirements, improve workflows, and deliver IT value
• Contribute to IT-related projects and help scale IT services in a growing tech environment

Qualifications

• Mindset & Soft Skills
  • High motivation, curiosity, and hands-on mentality
  • Strong problem-solving skills with a structured but pragmatic approach
  • Excellent communicator who enjoys working cross-functionally
  • Team player with a customer-first mindset
  • German (B2+) and English (B2+) language skills
  • Ability to work regularly onsite in Dresden (2–3 days/week) combined with flexibility
• Technical Skills
  • Several years of experience in IT Operations and Support in a modern, SaaS-driven environment
  • Strong knowledge in user, application, and client management with Microsoft 365, Azure, and Intune
  • Experience with Atlassian tool stack (Jira, Confluence) for tracking and documentation
  • Familiarity with networking and security concepts (VPN, IAM, firewall, routing)
  • Good grasp of endpoint and system administration (Windows, macOS, Linux)
  • Basic experience with infrastructure and automation tools (e.g., Terraform, scripting, CI/CD, Kubernetes, monitoring)

Benefits

Make an impact! Work on an innovative, deep tech product that adds value to the robotics world and to society. Become a crucial part of something new, big and exciting where you can truly make an impact.

Our teams inspire! Cross-functional communication is key. You'll get to know many of your 100+ colleagues. Collaborate with great people on our international teams who value knowledge sharing and unique ways of doing things.

Be authentic! Work in a value-driven environment where everything may not be perfect, but we're working on it. Your feedback is required while you receive feedback and appreciation for your work.

Choose your flexibility! Work remotely from all around Europe or in our beautiful HQ in Dresden. We live flexible working hours, according to your personal needs and those of your team. If you live far away, we offer mobility support for your Dresden job ticket.

Help others! You can have up to 3 days of volunteer time off to help your favorite charity.

Develop yourself! We offer training and mental health opportunities so that you can develop both mentally and professionally.

And there is even more! Enjoy our free lunch, snacks and drinks, team events, 30 days of annual vacation + additional rest during Christmas season until New Year. If your child gets sick, we assure that a 100% of your usual earnings will be paid while you take care of your little one.