Senior Implementation Project Manager

Embedded Shishya; Deutschland; Vor Ort; EUR 83.253 - 105.162; Vollzeit

Benefits dieser Stelle

Flexible PTO

Medical/Dental/Vision plan options

401(k)

Equity incentive plans

Zusammenfassung

Dormont Manufacturing Co is seeking a Senior Implementation Project Manager to join our Implementation Team. This role involves managing client-facing projects, ensuring high-quality delivery, and fostering relationships with key stakeholders.

The ideal candidate has at least 3 years of experience in project management within health tech industries, strong communication skills, and familiarity with tools like Salesforce and Asana. The role offers a competitive salary ranging from $95,000 to $120,000, along with flexible PTO and other benefits.

Qualifikationen

• 3+ years experience leading client-facing implementation projects.
• Strong verbal and written communication skills focused on achieving results.
• Led multiple projects concurrently and drove them to successful implementations.

Aufgaben

• Lead and manage implementation of mid-market to enterprise-sized clients.
• Create and maintain project plans, ensuring all tasks are completed on time.
• Collaborate with clients to document requirements and communicate value.

Kenntnisse

Project management expertise

Strong verbal and written communication

Problem-solving abilities

Interpersonal skills

Familiarity with project management tools

Tools

Salesforce

Slack

G Suite

Asana/Smartsheet

Jobbeschreibung

About the role:

We are seeking an exceptional Senior Implementation Project Manager to join our Implementation Team. This role will report to the Director, Implementation and will manage the entire implementation lifecycle, from project initiation through completion, ensuring delivery of high‑quality solutions that meet client expectations. The role requires strong project management expertise and the ability to coordinate cross‑functional teams and external stakeholders.

Where you will work:

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.

What you will do:

• Lead and manage end‑to‑end implementation of mid‑market to enterprise‑sized clients.
• Create and maintain project plans, ensuring all tasks are completed within defined timelines.
• Lead client‑facing presentations, delivering clear and concise updates on project progress.
• Collaborate closely with clients to capture and document requirements, ensuring a thorough understanding of their business needs, and effectively communicating the value of our solutions.
• Foster effective collaboration with cross‑functional teams, such as Sales, Account Management, and Integrations, to ensure a smooth implementation process and uphold client satisfaction.
• Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.
• Develop a comprehensive understanding of our products and services, providing in‑depth assistance to clients on features, functionalities, and best practices.
• Provide training and support resources to ensure clients can effectively maximize the benefits of the implemented solutions.

The ideal candidate has:

• 3+ years experience leading client‑facing implementation projects, preferably within health insurance, employer health benefits, or health tech industries.
• Strong verbal and written communication skills focused on achieving results.
• Led multiple projects concurrently and drove them to successful implementations.
• Outstanding communication and interpersonal skills, adept at leading client‑facing presentations and building trusted relationships with both clients and internal teams.
• Strong problem‑solving abilities and a proactive, responsive approach to resolving client issues.
• Familiarity with project management and collaboration tools such as Salesforce, Slack, G Suite, Asana/Smartsheet, and others.
• Knowledge of medical claims processing and/or Electronic Data Interchange (EDI) is a plus.
• A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success.
• A desire to be part of a high‑performing, mission‑driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Compensation Transparency:

The base salary range for this position is $95,000 – $120,000. Individual compensation will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in equity incentive and competitive benefits plans, including flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health, and more.

Equal Employment Opportunity:

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].