Senior Field Engineer – Hyper V, Cruise Ship Operations

Jobtailor; Deutschland; Vor Ort; EUR 85.000 - 110.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a seasoned Network and Infrastructure Engineer in Germany to provide Level 3 support for enterprise environments. You will manage complex networks, virtualization, and data center operations, collaborating with remote engineering teams and client stakeholders.

The role focuses on Cisco routing/switching, VMware vSphere and Hyper-V platforms, Windows Server, Active Directory, DNS, DHCP, and Group Policy.

Qualifikationen

• 7+ years of experience in enterprise network and infrastructure support.
• Proven Level 3 network and systems support expertise.
• Strong Cisco networking and Windows Server administration.
• Excellent communication and ability to work with remote teams.
• Certifications are preferred (e.g., CCNA/CCNP, VMCE/VMware).

Aufgaben

• Provide Level 3 support for complex network and infrastructure issues.
• Support VMware to Hyper-V migration initiatives using Veeam technologies.
• Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
• Administer Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.
• Coordinate with remote engineering teams and client stakeholders.
• Serve as the lead onsite technical representative for Connection.

Kenntnisse

Level 3 support

network troubleshooting

server troubleshooting

virtualization

Cisco networking

Microsoft Windows Server

Hyper‑V

VMware vSphere

Active Directory

infrastructure upgrades

Tools

Veeam

Cisco routing

Cisco switching

Cisco wireless

Cisco firewalls

DNS

DHCP

Group Policy

data center operations

technical documentation

Jobbeschreibung

Responsibilities

• Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
• Support VMware‑to‑Hyper‑V migration initiatives utilizing Veeam technologies.
• Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
• Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.
• Support Hyper‑V and VMware virtualization platforms.
• Troubleshoot network performance, connectivity, server, and infrastructure issues.
• Support onboard data center operations including rack‑and‑stack activities, cabling, hardware upgrades, and equipment replacement.
• Execute maintenance activities and infrastructure upgrades with minimal operational impact.
• Maintain technical documentation, procedures, and system configurations.
• Coordinate with remote engineering teams and client stakeholders.
• Serve as the lead onsite technical representative for Connection.

Requirements

• 7+ years of experience supporting enterprise network and infrastructure environments.
• Proven experience providing Level 3 network and systems support.
• Strong hands‑on expertise with Cisco networking technologies (routing, switching, wireless, firewalls).
• Microsoft Windows Server.
• Hyper‑V virtualization.
• VMware vSphere environments.
• Active Directory and enterprise infrastructure services.
• Advanced troubleshooting and problem‑solving skills in network and data center environments.
• Ability to work independently with limited onsite supervision.
• Experience supporting production environments with high availability requirements.
• Excellent verbal and written communication skills.
• Strong customer service mindset and ability to build positive client relationships.
• Preferred certifications:
  • Microsoft Certified: Azure Administrator Associate (AZ‑104)
  • Microsoft Certified: Azure Solutions Architect Expert (AZ‑305)
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • CompTIA Server+
  • Cisco CCNA
  • Cisco CCNP
  • Veeam Certified Engineer (VMCE)
  • VMware Certified Professional (VCP)

Hard Skills

• Level 3 support
• network troubleshooting
• server troubleshooting
• virtualization
• Cisco networking
• Microsoft Windows Server
• Hyper‑V
• VMware vSphere
• Active Directory
• infrastructure upgrades

Soft Skills

• advanced troubleshooting
• problem-solving
• independent work
• verbal communication
• written communication
• customer service
• client relationship building

Industry Keywords

• enterprise network
• infrastructure environments
• high availability
• rack‑and‑stack
• cabling
• hardware upgrades
• equipment replacement
• remote engineering coordination
• system configurations
• maintenance activities

Tools & Technologies

• Veeam
• Cisco routing
• Cisco switching
• Cisco wireless
• Cisco firewalls
• DNS
• DHCP
• Group Policy
• data center operations
• technical documentation