Senior Community Manager - B2B (m/f/d)

voize-l; Berlin; Hybrid; EUR 55.000 - 82.000; Vollzeit

Benefits dieser Stelle

Stock options

30 vacation days

Germany Transport Ticket

Urban Sports Club

Company off-sites

Learning platforms (Blinkist/Audible)

Language courses

Flexible working hours

Hybrid setup

Zusammenfassung

voize is seeking a Senior Community Manager to build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend. You will build voize's end-user community from zero, own organic social, and publish user stories.

You will develop the playbook, and lay groundwork for events and ambassador partnerships, with a flexible hybrid/remote setup

Qualifikationen

• 4–7 years of experience owning community and/or organic social for SaaS, healthTech, or purpose-driven brands.
• Proven track record building a community from scratch.
• Hands-on content creator able to produce short-form video and visuals.
• Authentic, empathetic communicator for a sensitive audience (care workers).
• Fluent in German and comfortable communicating in English.

Aufgaben

• Build voize's end-user community from zero; choose platforms, seed power users, onboard, and maintain activity.
• Own organic social for end users: create and publish written content and short-form video/visuals.
• Capture and publish user stories, testimonials, and user-generated content from care staff.
• Establish the social and community playbook: tone of voice, content pillars, cadence, response guidelines.
• Lay groundwork for events, ambassador programs, and KOL partnerships.

Kenntnisse

Community management

SaaS/HealthTech experience

Content creation

Empathetic communication

German & English fluency

Jobbeschreibung

Why voize? Because we’re more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

Your Mission: Engage customers, build a strong community!

As our Senior Community Manager, you will build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend.

Your Daily Business - No two days are alike

• You will build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day
• You will own organic social for end users: create and publish content (written content and short-form video + visuals)
• You will capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers)
• You will establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines
• You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize

Your Skillset - What you bring to the table

• You have 4-7 years of experience owning community and/or organic social for a SaaS, healthTech, or purpose-driven brand. You have ideally built a channel or community from scratch
• You have strong experience owning community platforms
• You are a hands-on content creator who writes well and can produce short-form video / visuals on your own
• You are an authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers)
• You are fluent in German and can communicate comfortably in English

Growing together – what you can expect at voize

• We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people
• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany
• Become a co-creator of our success with stock options
• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses
• You decide when you work best, that means flexible working hours and a good hybrid set-up.