Senior Community Manager - B2B (m/f/d)

voize; Frankfurt; Hybrid; EUR 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Stock options

30 vacation days

Learning platforms (Blinkist, Audible)

Language courses

Zusammenfassung

voize is seeking a Senior Community Manager to build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement so voize becomes the brand frontline workers genuinely love, talk about and recommend.

You will create and manage communities from zero, own organic social, publish user stories and testimonials, and develop a playbook including tone, content pillars, cadence, and guidelines.

Qualifikationen

• 4-7 years of experience owning community and/or organic social for a SaaS, healthTech, or purpose-driven brand.
• Hands-on content creator who writes well and can produce short-form video/visuals on your own.
• Fluent in German and comfortable communicating in English.

Aufgaben

• Build voize's end-user community from zero, seed power users, onboard and maintain daily activity.
• Own organic social for end users: create and publish content (written content and short-form video/visuals).
• Capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers).
• Establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines.
• Lay the groundwork for events, ambassador programs, and KOL partnerships for voize.

Kenntnisse

Community management

Organic social

Content creation

German fluency

English communication

Startup environment experience

Jobbeschreibung

Why voize? Because we’re more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

Your Mission: Engage customers, build a strong community!

As our Senior Community Manager, you will build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend.

Your Daily Business - No two days are alike

• You will build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day
• You will own organic social for end users: create and publish content (written content and short-form video + visuals)
• You will capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers)
• You will establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines
• You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize

Your Skillset - What you bring to the table

• You have 4-7 years of experience owning community and/or organic social for a SaaS, healthTech, or purpose-driven brand. You have ideally built a channel or community from scratch
• You have strong experience owning community platforms
• You are a hands-on content creator who writes well and can produce short-form video / visuals on your own
• You are an authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers)
• You are fluent in German and can communicate comfortably in English

Growing Together – What You Can Expect At Voize

• We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people
• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany
• Become a co-creator of our success with stock options
• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses
• You decide when you work best, that means flexible working hours and a good hybrid set-up.

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!