Senior Commercial Manager - Designer (all genders)

Zalando GmbH; Berlin; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

27 days holiday

Volunteer days

Work from abroad

Employee shares programme

40% off Zalando products

Relocation assistance

Family services

Wellbeing options

Mental health support

Training platform

Job summary

Lounge by Zalando seeks a Senior Commercial Manager – Designer to lead the Designer category strategy, define the KPI plan, and partner with Retail, Marketing, Pricing, Buying, Operations and Tech to drive profitable growth.

You will own assortment planning and forecasting, optimize inventory, and push process improvements with Excel, Google Suite and planning tools. A Bachelor’s degree in Business and 5+ years in Merchandising or Planning, ideally in ecommerce, are required.

Qualifications

• Bachelor’s degree in Business or related field is required.
• 5+ years of Merchandising or Planning experience, preferably in ecommerce.
• Strong quantitative analysis and ability to translate data into actionable insights.

Responsibilities

• Lead the Designer category strategy and build assortment plans.
• Collaborate with Retail, Marketing, Pricing, Buying, Operations and Tech to execute category goals.
• Own seasonal planning, KPI targets and forecasting to optimize inventory (OTB).
• Formulate action plans for high-demand stock and inventory optimization across pools.
• Lead initiatives to improve decision-making and implement process improvements using modern tools.
• Foster a collaborative and positive environment across core teams.

Skills

Analytics

Stakeholder management

Forecasting

Excel

Google Suite

Merchandising

Planning

Cross-functional collaboration

Education

Bachelor's degree in Business

Tools

Excel

Google Suite

Planning software

Job description

This is an exciting opportunity for a team player with an entrepreneurial and analytical mindset to take on a major role in the transformation of the Merchandising Team at Lounge by Zalando. As a Senior Commercial Manager - Designer, your primary role is to define the category strategy tied to our overall customer and growth objectives, develop the supporting commercial KPI plan, and partner with stakeholders across the organisation to execute upon this strategy. In this role, you will use your sharp analytics skills, stakeholder management expertise, and proactive problem-solving capabilities to deliver an assortment that customers love and that meets our financial objectives. Additionally, you will take on exciting projects that improve our processes and team culture.

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

Drive strategy & performance: Serve as the strategic expert for the Designer category, building assortment plans and aligning stakeholders to deliver customer-centric and profitable growth.

Cross-functional alignment: Collaborate seamlessly with Retail, Marketing, Pricing, Buying, Operations, and Tech teams to execute category goals.

Commercial planning & forecasting: Lead the seasonal planning cycle to establish financial KPI targets, continuously monitoring performance and adjusting OTB forecasts to optimize inventory.

Offprice inventory management: Formulate action plans to secure high-demand stock or viable alternatives across varied inventory pools.

Process innovation: Lead initiatives that enhance decision-making and efficiency by leveraging modern technology and tools.

Foster collaboration: Build a supportive, positive environment across core teams while driving continuous improvement and positive change.

Background: You hold a Bachelor’s degree in Business or a related field, with a recommendation of 5+ years of Merchandising or Planning experience, ideally within eCommerce.

Commercial & analytical capability: You excel in quantitative analysis, translating complex data into clear insights without losing sight of the broader business strategy.

Adaptability & ownership: You are a proactive self-starter who thrives in fast-paced environments, managing ambiguity with strong personal accountability.

Problem-solving mindset: You actively challenge the status quo to build innovative solutions for complex commercial challenges.

Technical expertise: You possess advanced proficiency in Excel, Google Suite, and planning software to streamline workflows.

Team collaboration: You enjoy supporting colleagues, communicating complex topics simply, and driving team success.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
• 2 paid volunteering days a year
• Work from abroad for up to 30 working days a year
• Employee shares programme
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counselling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review

If you have any questions about our recruitment process, please take a look at our FAQ page .

About Zalando

Founded in Berlin in 2008, Zalando is the leading European technology platform for fashion and lifestyle. Connecting 62 million active customers with more than 7,000 brands across 29 markets, our operations are built on a unique AI-powered data and infrastructure platform. For our customers, our multi-app approach - comprising Zalando, ABOUT YOU, and Lounge by Zalando - delivers an inspiring, highly personalized shopping experience, serving different customers with different needs. For our partners, we are building the operating system for e-commerce. Through ZEOS, Tradebyte, and SCAYLE, we open our logistics, software, and service capabilities to brands and retailers, enabling them to seamlessly scale their businesses across borders.