Senior Business Manager, Lubricants

Centre People Appointments; Köln, Düsseldorf; Vor Ort; EUR 150.000 - 200.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a Senior Business Manager for Lubricants to ensure customer satisfaction and drive business growth across Europe. The ideal candidate will have over 10 years of experience in account management within the automotive sector, possess strong communication skills, and be proactive in developing customer relationships. This role offers a competitive salary and the opportunity for future leadership within the team.

Qualifikationen

• At least 10 years of experience in relevant roles, ideally in the automotive sector.
• Expertise in acquiring and managing new customers.
• Strong understanding of lubrication and tribology fundamentals.

Aufgaben

• Ensure customer satisfaction and issue resolution.
• Drive the expansion of the lubricants and greases business across Europe.
• Develop and implement comprehensive business plans for growth objectives.

Kenntnisse

Account management

Project management

Customer acquisition

Communication

Relationship building

Jobbeschreibung

TYPE: Permanent, full-time

SALARY: €150k - €200k depending on experience

LOCATION: Duesseldorf, Germany

Senior Business Manager Lubricants – Responsibilities

• Serve as the escalation level for the existing customer base in the lubricants and greases segment, ensuring customer satisfaction and issue resolution
• Act as the primary interface with their group companies (Japan, USA, China, etc.) for global accounts, technical requirements, product recommendations, and support
• Drive the expansion of the lubricants and greases business in Europe, including securing product approvals for their global group organization
• Develop and implement comprehensive business plans to support growth objectives, market penetration, and profitability goals
• Develop commercial proposals, negotiate contracts, and design tailored solutions to meet customer supply needs
• Contribute to sustainability efforts by working on carbon emission improvements, localisation strategies, and the integration of sustainable raw materials
• Identify and develop new (niche) applications where lubricants and greases are needed, driving innovation and uncovering untapped market opportunities
• Manage customer accounts, including forecasting orders, placing orders, overseeing supply chain processes, and ensuring timely payments
• Define performance targets and work diligently to accomplish them, driving business growth and success
• Future Leadership Opportunity: The potential to take on a team leadership role for the Marketing & Sales Team within the next few years, depending on performance and business needs

Senior Business Manager Lubricants – Ideal Candidate

• At least 10 years of proven, successful experience in relevant roles, with a strong track record in account management, project management, and customer acquisition in B2B industrial business, ideally in the automotive sector
• Demonstrated expertise in actively identifying, acquiring, and managing new customers to drive business growth
• Strong understanding of lubrication and tribology fundamentals
• Well-connected with excellent knowledge of the lubricant and grease market, including the competitive landscape in Europe
• Excellent communication and presentation skills
• Ability to build and maintain strong customer relationships, ensuring long-term partnerships
• Business level fluency in English (Knowledge of French is a plus)
• Willingness to travel as required
• Highly motivated, self-reliant, and creative.
• Reliable team player, capable of working effectively in a small team across sales, production planning, import, logistics, and finance