Senior Business Development Manager
Drive growth, build strategic relationships, and accelerate market expansion.
About the Role
We are seeking an experienced Senior Business Development Manager to lead customer acquisition, strategic partnerships, revenue growth, and market expansion initiatives.
This role will be responsible for identifying new opportunities, developing high-value relationships, and converting prospects into long-term customers.
Key Responsibilities
Business Development & Growth
- Identify, qualify, and pursue new business opportunities.
- Develop and execute strategies to achieve revenue and growth objectives.
- Build and maintain a healthy sales pipeline across target markets.
- Lead the end-to-end sales process from prospecting to contract execution.
- Create and implement account growth strategies for existing customers.
- Drive customer retention, expansion, and long-term value creation.
Customer Engagement & Relationship Management
- Build trusted relationships with senior executives and key stakeholders.
- Understand customer challenges and align solutions to business outcomes.
- Conduct discovery workshops, presentations, and solution demonstrations.
- Maintain regular engagement with customers throughout the sales lifecycle.
- Serve as a strategic advisor during customer onboarding and expansion activities.
- Ensure exceptional customer experiences throughout the engagement process.
Partnerships & Market Expansion
- Develop strategic partnerships that support business growth objectives.
- Identify new market opportunities, channels, and industry segments.
- Represent the company at industry events, conferences, and networking functions.
- Strengthen relationships with vendors, referral partners, and industry associations.
- Contribute to market positioning and competitive differentiation initiatives.
Sales Strategy & Execution
- Develop and execute sales plans aligned to company objectives.
- Manage sales forecasts, reporting, and performance metrics.
- Collaborate with leadership to refine pricing, packaging, and market offerings.
- Track industry trends, customer needs, and competitive activity.
- Contribute to sales collateral, proposals, and customer communication strategies.
- Continuously improve sales processes and effectiveness.
Solution Selling & Consulting
- Understand customer business objectives and technical requirements.
- Position solutions based on business value and measurable outcomes.
- Collaborate with technical teams to develop tailored customer solutions.
- Present business cases and return-on-investment propositions.
- Lead commercial negotiations and contract discussions.
- Ensure proposed solutions align with customer goals and expectations.
Cross-Functional Collaboration
- Partner closely with marketing to generate and nurture leads.
- Work with technical teams to ensure successful solution positioning.
- Collaborate with customer success teams to maximise customer outcomes.
- Provide market feedback to support product and service development.
- Support leadership in strategic planning and growth initiatives.
About You
You're a highly motivated business development professional who thrives on creating opportunities, building relationships, and driving measurable growth.
You possess strong commercial acumen, excellent communication skills, and the ability to engage confidently with both business and technical stakeholders. You're comfortable operating autonomously while contributing strategically to the broader business.
Desired Experience
- 6+ years of experience in Business Development, Sales, Account Management, or Strategic Partnerships roles.
- Proven track record of achieving and exceeding revenue targets.
- Experience selling technology, software, managed services, consulting, or cloud solutions.
- Demonstrated success building relationships with senior decision-makers.
- Experience managing complex sales cycles and commercial negotiations.
- Strong business, financial, and commercial understanding.
Key Skills
Sales & Commercial
- Business development
- Strategic account management
- Prospecting and lead generation
- Pipeline management
- Sales forecasting
- Contract negotiation
- Proposal development
- Revenue growth
Relationship Management
- Executive stakeholder engagement
- Customer relationship management
- Strategic partnership development
- Networking and market engagement
- Customer success and retention
Communication & Leadership
- Presentation and public speaking
- Solution selling
- Discovery and consultative engagement
- Negotiation and influence
- Strategic thinking
- Business planning
Nice to Have
- Experience selling cyber security, compliance, governance, risk, or technology solutions.
- Understanding of compliance frameworks such as ISO 27001, SOC 2, SMB1001, APRA CPS 234, or NIST.
What We Offer
- Competitive pay.
- Flexible working arrangements.
- Collaborative and high-performing team environment.
- Exposure to innovative technology.