Overview
Senior Account Manager, Frankfurt - Financial Services / Fintech / Payment but other B2B are valued
Financial Services / Fintech / Payment Card Industry preferred but experience in hospitality/ travel/ airlines / loyalty / luxury industries is also valued
Our client is a global payment scheme seeking a collaborative Senior Account Manager
You will grow card acceptance and sales through partnering with acquirers, issuers, payment institutes, agents, merchants, terminal vendors and third-party companies to build and maintain strong relationships with them across Germany and the rest of the DACH markets
You will also liaise with global offices and colleagues.
Responsibilities
- Establishment and maintenance of partnership relationships with clients to drive issuing and acceptance activity within the assigned markets
- Build and maintain relationships with partners including key merchants and acquirers
- Understand the issuing and acquiring market structure in each assigned area and identify the main players
- Create and update a target list of potential Issuing and Acquirer Partners
- Organize follow up meetings with interested potential Issuing and Acquirer partners to grow the business
- Support negotiations on signing Non-Disclosure Agreements (NDA) with potential customers and participate in follow up meetings
- Support negotiations on commercial agreements
- Recruit merchants for card acceptance
- Prepare and submit reports on Issuing and Acquiring activities and results
- Be chief contact for the partners, communicate high level technical queries regarding system development and operations to the customer
- Coordination of implementation projects
- Support marketing partnerships with companies in target markets utilizing their distribution channels to increase visibility
- Provide induction training and on-going support to team members
- Travel within target markets and overseas for meetings
Qualifications / To be successful
- Knowledge of Financial Services and/or Payment Card Industry preferred but experience in hospitality/ travel/ airlines / loyalty / luxury industries is also valued
- Ability to influence and sell ideas to diverse groups (i.e. acquirers, agents and merchants)
- Excellent written, verbal, and listening skills with C1 German
- Excellent interpersonal skills and ability to engage with internal and external stakeholders
- Commercial awareness
- Pro-active and reliable