Senior Account Manager

DAC Group; München; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A digital marketing agency in Bayern is seeking an experienced Account Manager to provide superior customer service and manage multi-channel campaigns. The ideal candidate will have over 5 years of experience in digital marketing or account management and possess strong communication and project management skills. Responsibilities include overseeing client relationships, coordinating with internal teams, and ensuring quality deliverables. Fluency in English and native German are essential. The role is full-time and offers opportunities for professional growth.

Qualifikationen

• 5+ years of experience in digital marketing or account management.
• Fluency in English and native German.
• Experience working with cross‑functional teams.

Aufgaben

• Act as the main point of contact for assigned clients.
• Manage day‑to‑day operations for campaigns across channels.
• Coordinate timelines and deliverables with internal teams.

Kenntnisse

Strong communication skills

Project management

Digital marketing knowledge

Client relationship building

Analytical skills

Tools

Excel

PowerPoint

Salesforce

Jobbeschreibung

Job Overview

The Account Manager provides superior customer service with the client service team. They provide administrative support to account and management teams as required and contribute to the overall efficient operation.

The ideal candidate brings strong communication skills a deep understanding of digital marketing tactics and the ability to manage complex multi‑channel campaigns. They work closely with internal teams SEO Paid Media Content Analytics Creativeto oversee execution and ensure that client expectations are met or exceeded. They also mentor junior team members and contribute to process improvements.

Key Accountabilities

• Act as the main point of contact for assigned clients and build trusted long‑term relationships
• Manage day‑to‑day operations for campaigns across channels (SEO Paid Media Content Social Analytics)
• Lead client meetings prepare presentations and communicate results clearly
• Coordinate timelines deliverables and resources across internal teams
• Ensure high quality of all client deliverables and uphold agency standards
• Identify upsell opportunities and support account growth
• Manage budgets forecast results and track KPIs
• Mentor junior team members and support their professional development
• Collaborate with leadership on improving internal processes and workflows
• Stay up to date with digital trends and translate them into actionable recommendations.

Key Requirements

• 35 years of experience in digital marketing or account management
• Strong understanding of core digital channels: SEO SEA/paid media content marketing analytics
• Excellent communication skills in written and spoken form
• Ability to translate complex data into clear insights for clients
• Strong project management and organizational skills
• Experience working with cross‑functional teams
• Ability to manage multiple projects simultaneously under tight deadlines
• Analytical mindset and confidence in interpreting KPIs and performance data
• Proactive solution‑oriented attitude
• High level of client‑facing professionalism and relationship‑building skills
• Ability to work independently and take ownership of outcomes
• Experience in an agency environment (preferred but not mandatory)
• Fluency in English and native German

Technical Knowledge

• Maintain DAC system knowledge and PC skills necessary for the efficient and accurate completion of all tasks knowledge of Excel PowerPoint Word and Outlook are critical
• Knowledge and experience with various AI tools and prompting are a plus
• Continuously develops and demonstrates knowledge of DACs service offerings (digital and directional).

Required Experience

Manager

Key Skills

• Business Development
• Sales Experience
• OEM
• Account Management
• Product Demos
• Microsoft Powerpoint
• Salesforce
• Relationship Management
• Sales Management
• Customer relationship management
• Enterprise Sales
• negotiation

Employment Type

Full‑Time

Experience

years

Vacancy

1