Seller Shop I (m/f/d/x)

Deutsche Telekom AG; Chemnitz; Vor Ort; EUR 22.000 - 32.000; Teilzeit

Benefits dieser Stelle

Leistungsorientierte Boni

Moderne Arbeitsausstattung

Attraktive Mitarbeitervergünstigungen

Ausbildungsmöglichkeiten

Zusammenfassung

Die Deutsche Telekom Privatkundenvertrieb GmbH in Chemnitz sucht Verkäufer Shop I (m/w/d) zur individuellen Beratung unserer Kundinnen und Kunden zu Telekommunikationsprodukten. Sie identifizieren Bedürfnisse, präsentieren passende Lösungen und schließen Verkäufe erfolgreich ab.

Zu Ihren Aufgaben gehören der professionelle Umgang mit Kassensystemen, Cross- und Upselling zur Steigerung des Umsatzes sowie kompetentes Beschwerdemanagement und Teamarbeit in einem dynamischen Filialteam.

Qualifikationen

• Ausgezeichnete Beratung und Kundenservice.
• Verkaufserfahrung mit Cross- und Up-Selling.
• Gute Kenntnisse der Telekommunikationsprodukte.
• Sicherer Umgang mit Kassensystemen.
• Teamfähigkeit und Zuverlässigkeit.

Aufgaben

• Individuelle Beratung der Kunden im Shop Chemnitz.
• Durchführung von Verkaufsgesprächen und Abschluss von Verkäufen.
• Kassenabrechnung und Warenbestandsführung.
• Nutzung von Cross- und Up-Selling Strategien.
• Mitwirkung bei Schulungen und Produkttraining.

Kenntnisse

Kundenberatung

Verkaufskompetenz

Servicementalität

Teamfähigkeit

Produktkenntnisse Telekommunikation

Kassenführung

Cross-Selling

Up-Selling

Beschwerdemanagement

Englische Sprachkenntnisse

Tools

Kassensysteme

Jobbeschreibung

# Seller Shop I (m/f/d/x)ChemnitzJunior entryRegular (Part Time Possible)Deutsche Telekom Privatkunden-Vertrieb GmbH## About this job**Deutsche Telekom Privatkundenvertrieb GmbH** We are the face of Deutsche Telekom. Inspiring and advising customers is our job; you can experience innovations live with us. Are you open to technology and people anyway? Then come and join us! We offer plenty of prospects.**About the position** As Seller Shop I (m/f/d), you are at the heart of our branches in Chemnitz. Your main task is to provide comprehensive and service-oriented advice to our customers about our telecommunications products and services. With your sales skills, you will identify customer needs, present suitable solutions and successfully conclude sales talks. They are responsible for active sales, professional use of cash register systems, and cross-selling and up-selling opportunities to maximize added value for our customers. In complaint management, too, you are solution-oriented and ensure customer satisfaction. Your excellent communication skills and ability to work in a team contribute significantly to the success of our team.**Must-Have Skills** * Professional customer advice and support* Distinctive sales skills and financial strength* High level of service orientation and enthusiasm for our products* Strong communication skills and friendly appearance* Profound product knowledge in the area of telecommunications (mobile communications, Internet, fixed network)* Safe use of cash register systems and inventory management* Experience in cross- & up-selling to optimize sales* Confident complaint management and solution-oriented action* Excellent team spirit and reliability**Nice-to-have Skills** * Additional language skills (e.g. English)* First experience in retail or service-oriented industries* High affinity for digital products and new technologies* Basic knowledge in the area of marketing and sales promotion**What we offer** * Attractive compensation and performance-based bonuses* Comprehensive training and regular product training to best prepare you for your tasks* A motivated and collegial team in a dynamic work environment* Individual development and continuing education opportunities for your professional career* An open corporate culture with short decision-making processes* Modern work equipment that makes your everyday work easier* Attractive employee benefits on our products and services* Regular team events and employee activities that strengthen cohesion* Appreciation for your work-life balanceThis position is also available on a part-time basis.Severely disabled people are given priority if they are equally qualified.