Security Systems Technician

SSR Personnel; Frankfurt; Vor Ort; EUR 40.000 - 56.000; Vollzeit

Zusammenfassung

SSR Personnel seeks a Service & Planned Preventive Maintenance Technician based in Frankfurt, Germany, to service enterprise access control and CCTV/VMS systems in financial services office environments. The role focuses on reactive fault-finding, PPM visits, and coordinating with customers and site teams to uphold high technical standards.

You will participate in scheduled service calls, work with IT, Security, H&S, and facilities, and support installation or commissioning when needed.

Qualifikationen

• 5+ years of experience servicing enterprise access control and CCTV/VMS systems.
• Valid driving licence and right to work in Germany.
• Manufacturer certifications across relevant systems (ECS/VCA/SafePass, IPAF desirable).

Aufgaben

• Attend scheduled service calls and PPM visits; aim to resolve issues on the first visit where possible.
• Coordinate with the service coordinator and other teams (IT, Security, H&S, facilities) and provide remote/peer technical support as needed.
• Support the Projects department with installation/minor commissioning when required and during quieter service periods.

Kenntnisse

Customer service

Communication skills

Microsoft Office

Networking fundamentals

Driving licence

Tools

Access control systems

CCTV/VMS systems

Jobbeschreibung

Service & Planned Preventive Maintenance Technician, based in Frankfurt, Germany, with high basic and benefits. Working within financial services office environments. Experience required for servicing enterprise access control and CCTV/VMS systems.

We are recruiting a Service & Planned Preventive Maintenance Technician, a customer-facing engineering role responsible for maintaining and servicing electronic security systems. The position focuses on delivering high-quality reactive fault-finding and repair visits, completing PPM to prevent future issues, and communicating effectively with customers, site teams, and internal departments to coordinate work and uphold company technical standards.

The Role

• Attend scheduled reactive service calls and PPM visits; aim to resolve issues on the first visit where possible.
• Coordinate with the service coordinator and other teams (including IT, Security, H&S, and facilities) and provide remote/peer technical support as needed.
• Support the Projects department with installation/minor commissioning when required and during quieter service periods.

The Person

• Customer service and communication skills, good Microsoft Office knowledge and networking fundamentals.
• Experience typically includes 5+ years of experience servicing enterprise access control and CCTV/VMS systems (and extensive time in the electronic security industry).
• A valid driving licence and the right to work.
• Manufacturer certifications across a significant proportion of relevant systems are essential; ECS/VCA/SafePass, IPAF, are desirable.

SSR Personnel voted the leading security recruiting consultancy is the largest consultancy dedicated to the security, fire, health and safety sectors operating across 6 continents. We have a global presence with our offices in Brisbane, Dubai, London and Washington DC, supported by partners in Africa, Asia and Eastern Europe. SSR have managed over 40,000 contract hires and permanent placements and works with clients that seek innovation, who passionately believe in diversity in their workforce and will invest in them to deliver exceptional results. For details of our opportunities and open vacancies, visit our website www.ssr-personnel.com