Salesforce Administration

Ecclesiastes Inc; Emmendingen (Kernstadt); On-site; EUR 90,000 - 120,000; Full time

Job summary

Ecclesiastes Inc. is seeking an experienced Salesforce professional to administer Sales Cloud, Service Cloud and related applications in a dynamic environment. The role requires handling security, data integrity, reporting, and end-user support for a broad user base across multiple departments.

The ideal candidate has 10+ years of Salesforce experience, ADM201 certification, and strong skills in PowerPoint, Excel, Word and Office 365 to create training materials and support governance.

Qualifications

• 10+ years related experience with Salesforce.
• ADM 201 certification required.
• Strong MS Office 365 suite proficiency.

Responsibilities

• Administer email templates utilized.
• Administer KPI reporting and related metrics.
• Coordinate activities between sales and other departments (marketing, service, support and training).

Skills

Salesforce security

Sales Cloud

Service Cloud

Custom reports

Dashboards

Workflows

Training materials

End user support

Data cleansing

Data migration

Release evaluation

Education

Salesforce ADM201 certification

Tools

PowerPoint

Excel

Word

Office 365/Skype

Job description

(Sales Cloud, Service Cloud applications)—

Green Card/USC

Core Skills -

• Manage Salesforce security including roles, profiles, sharing rules, permission sets and groups.
• Maintain and customize Sales Cloud, Service Cloud applications as well as numerous additional applications outside of Salesforce tech
• Build custom reports, dashboards, and workflows.
• Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
• Develop training materials and provide training and support to SalesForce.com end users.
• Maintain database for integrity and accuracy including cleansing and duplicate record management.
• Manage all sales related technical resources and migration of data into Salesforce.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.

Salesforce certification required (ADM 201 certification).

• 10+ years related experience including utilization of Salesforce platform.
• Advanced skills in Microsoft PowerPoint, Excel, and Word; Office 365/Skype.
• Experience in implementation, training and documentation preferred.

Administrative Support

• Administer email templates utilized
• Administer KPI and related reporting
• Coordinate activities between sales and other departments (such as marketing, service, support and training).