Sales Specialist (mwd)

The North Face; Walldorf; On-site; EUR 17,000 - 22,000; Full time

Job summary

VF Corporation's SAP Campus future store in Walldorf, Germany is hiring a Sales Specialist. You will inspire customers, guide them through self-service tech and ensure a smooth, engaging in-store experience.

Fluent German and good English are required. The role offers flexibility for part-time or full-time work in a dynamic pop-up environment with cross-brand collaboration across Europe.

Qualifications

• Fluent German and good working English are required.
• Experience in customer-facing retail roles is preferred.
• Ability to operate in a fast-paced, tech-enabled store environment.

Responsibilities

• Deliver a welcoming, simple and intuitive customer experience in a tech-led store environment.
• Support transactions and assist customers with self-service and digital touchpoints.
• Serve as on-site contact for SAP employees and VF stakeholders.
• Open, operate and close the store following VF procedures.
• Plan daily activities and maintain a customer-ready environment.
• Observe customer behavior and propose product recommendations through active listening.
• Maintain awareness of store performance indicators and share insights with the Retail Manager.
• Execute visual merchandising and product presentation per brand guidelines.

Skills

Fluent German

Good English

Customer service

Retail experience

Job description

Sales Specialist (mwx- parttime or fulltime)

Walldorf, Germany - SAP Campus future store

We’re looking for an outstanding Sales Specialist (mfx) to join our brand-new SAP Campus based in Walldorf, Germany.

VF Corporation is a Purpose-led, performance-driven and value-creating organization. Our relentless pursuit of business success is fueled by our desire to use our scale and resources to improve people’s lives and make the world a better place. We don’t just make the world’s best apparel and footwear, We power movements of sustainable and active lifestyles for the betterment of people and our planet. VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans, The North Face, Timberland, JanSport and Smartwool. Founded in 1899, VF is one of the world’s largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels.

As a Sales Specialist, you will work closely with the SAP team, whilst displaying your own initiative to drive sales and customer satisfaction. Our Sales Specialists are trailblazers on our shop floor. You will inspire our customers, helping maintain the highest standards on our shop floor.

Let’s talk about the role!

We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Sales Specialist helpdeliveramemorableretailexperience by:

• Deliver a welcoming, simple and intuitive experience in a predominantly self-service and technology led environment and guide customers in using in-store technology and digital touchpoints when support is needed
• Support all transactions through the cashless payment journey and lift technical or process issues promptly
• Act as the day-to-day on-site contact for SAP employees and relevant VF stakeholders regarding the store experience
• Open, operate and close the store in accordance with VF procedures and local requirements
• Plan and prioritize daily activities independently, maintaining reliable coverage and a customer-ready environment
• Observe customer behaviors and identify practical opportunities to improve product presentation, service and conversion. Propose the right product recommendation through active listening
• Maintain awareness of relevant store performance indicators and share clear operational insights with the Retail Manager
• Follow stock handling, loss-prevention and product-control procedures
• Execute visual merchandising and product presentation in line with brand and campaign guidance

What makes you the perfect Sales Specialist?

• Previous experience as a Sales Specialist, Senior Sales Associate, Supervisor or in a comparable customer-facing retail role
• Demonstrated ability to work independently, organize priorities and take ownership of day-to-day execution
• Genuine interest in retail technology, digital tools and innovation, with confidence learning new systems
• Strong customer-service and communication skills, with the ability to explain technology in a clear and approachable way
• Good operational discipline, attention to detail and comfort completing routine reporting and administrative tasks
• Ability to troubleshoot basic issues, remain calm when processes or technology do not work as expected, and elevate appropriately
• Flexibility to adapt to a changing pop-up environment, pilots and evolving ways of working.
• Fluent German and good working English

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental,physicaland financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. Fromaninduction to ongoing online trainingsessions, we are committed to helping you grow, both professionally and personally
• The opportunity to network with other Stores throughout Europe and with our head office

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.