Sales Specialist (mwd)

VF Corp.; Walldorf; Presencial; EUR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount 50%

Free to Be

Career development

Descripción de la vacante

VF Corporation is seeking a Sales Specialist for the SAP Campus on-site store in Walldorf, Germany. This role supports the SAP team, inspires customers, and drives sales in a technology-led retail environment.

You will operate the store, assist customers with in-store tech, and ensure a high standard of presentation and service daily. Fluency in German and good English are required, with prior retail experience and a proactive, independent work style.

Formación

• Experience in a customer-facing retail role and ability to work independently.
• Strong customer-service and communication skills with technology.
• Fluent German and good working English.
• Comfort explaining technology in simple terms and operating POS workflows.
• Willingness to adapt to a changing pop-up environment and new processes.
• Attention to detail and ability to complete routine reporting.

Responsabilidades

• Open, operate and close the store following VF procedures.
• Deliver a welcoming, technology-led customer experience.
• Guide customers in using in-store tech and digital touchpoints.
• Support transactions and resolve issues in the cashless journey.
• Maintain product presentation and assist with stock handling.
• Escalate technical or process issues promptly; observe store KPIs.

Conocimientos

Customer service

Communication skills

Independent worker

Retail tech interest

German language

English proficiency

Herramientas

POS systems

In-store tech platforms

Descripción del empleo

Sales Specialist (mwx- parttime or fulltime) Walldorf, Germany - SAP Campus future store

We’re looking for an outstanding Sales Specialist (mfx) to join our brand-new SAP Campus based in Walldorf, Germany. VF Corporation is a Purpose-led, performance-driven and value-creating organization. Our relentless pursuit of business success is fueled by our desire to use our scale and resources to improve people's lives and make the world a better place. We don't just make the world's best apparel and footwear, We power movements of sustainable and active lifestyles for the betterment of people and our planet. VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans, The North Face, Timberland, JanSport and Smartwool. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels.

As a Sales Specialist, you will work closely with the SAP team, whilst displaying your own initiative to drive sales and customer satisfaction. Our Sales Specialists are trailblazers on our shop floor. You will inspire our customers, helping maintain the highest standards on our shop floor.

Let’s talk about the role! We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

• Deliver a welcoming, simple and intuitive experience in a predominantly self-service and technology led environment and guide customers in using in-store technology and digital touchpoints when support is needed
• Support all transactions through the cashless payment journey and escalated technical or process issues promptly
• Act as the day-to-day on-site contact for SAP employees and relevant VF stakeholders regarding the store experience
• Open, operate and close the store in accordance with VF procedures and local requirements
• Plan and prioritize daily activities independently, maintaining reliable coverage and a customer-ready environment
• Observe customer behaviors and identify practical opportunities to improve product presentation, service and conversion. Propose the right product recommendation through active listening
• Maintain awareness of relevant store performance indicators and share clear operational insights with the Retail Manager
• Follow stock handling, loss-prevention and product-control procedures
• Execute visual merchandising and product presentation in line with brand and campaign guidance

What makes you the perfect Sales Specialist?

• Previous experience as a Sales Specialist, Senior Sales Associate, Supervisor or in a comparable customer-facing retail role
• Demonstrated ability to work independently, organize priorities and take ownership of day-to-day execution
• Genuine interest in retail technology, digital tools and innovation, with confidence learning new systems
• Strong customer-service and communication skills, with the ability to explain technology in a clear and approachable way
• Good operational discipline, attention to detail and comfort completing routine reporting and administrative tasks
• Ability to troubleshoot basic issues, remain calm when processes or technology do not work as expected, and escalated appropriately
• Flexibility to adapt to a changing pop-up environment, pilots and evolving ways of working.
• Fluent German and good working English
• On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different.

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online training sessions, we are committed to helping you grow, both professionally and personally
• The opportunity to network with other Stores throughout Europe and with our head office
• Free to Be

Free to Be We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to [e-mail].