Sales Solutions Manager (f/m/d)

Apaleo; München, Berlin; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Free public transport

30 days vacation

Development budget

Wellbeing program

Job summary

Apaleo is the world’s open API-first property management platform powering hospitality operations. This role focuses on making complex deals easier to win by leading RFP responses, co-presenting demos, and owning demo environments.

You’ll work with Sales, Customer Success, Product and partners, reporting to Head of Sales. You’ll translate customer needs into actionable technical positioning and ROI narratives in both German and English.

Qualifications

• Proven experience in pre-sales, sales operations or sales engineering.
• Business-level technical knowledge of SaaS, APIs and automation tools.
• AI fluency, with hands-on experience of LLMs and workflows.
• Project management experience and clear, structured documentation habits.
• Confidence explaining integrations and ROI to technical and business buyers.
• Fluency in German and English.

Responsibilities

• Participate in RFP discovery and responses with the AE team.
• Co-present demos and own demo environments to showcase Apaleo in customer context.
• Develop repeatable playbooks for integrations, AI use cases and ROI models.

Skills

Pre-sales experience

Sales operations

Sales engineering

API & SaaS knowledge

AI fluency and LLM use

Project management

Clear communications

Education

Bachelor's degree in Business/Tech

Tools

Demo environments

RFP response workflows

Workflow automation

Job description

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

We’re growing fast, and we’re looking for a Sales Solutions Manager to make our most complex deals easier to win.

The role

You’ll be the solutions voice in every customer conversation. You’ll join RFP discovery calls, co-present demos with our Account Executives, own our demo environments and position Apaleo with the credibility that wins deals. You’re customer-facing, commercially driven and obsessed with helping the sales team succeed.

You’ll work closely with Sales, Customer Success, Product and our partner ecosystem, and report to the Head of Sales.

What you’ll be doing

• Help us win the deals that matter most. You’ll join RFP discovery calls, dig into each customer’s infrastructure and needs, and respond to RFPs yourself, with the AE team behind you. In demos, you’ll co-present with our AEs and show Apaleo in the customer’s own business context, never as a feature tour. You’ll back 50 to 60% of our strategic deals with sharp technical positioning, including our app ecosystem, and work with our app partners and consultants so their projects support our commercial strategy.
• Make the whole sales team sharper. You’ll own our demo environments and keep them fresh and impressive. You’ll turn what works into repeatable playbooks for integrations, AI use cases and ROI models, and train our AEs on technical topics and demo best practice, so great deals don’t depend on one person.
• Close the loop with the rest of Apaleo. You’ll bring customer feedback straight to Product and Engineering leadership, work with Customer Success so every handoff feels seamless, and own internal projects that take friction out of how we sell.

What you bring

• Proven experience in pre-sales, sales operations or sales engineering
• Business-level technical knowledge of SaaS, APIs and automation tools
• AI fluency, with hands‑on experience of LLMs and workflows
• Project management experience and clear, structured documentation habits
• Confidence explaining integrations and ROI to technical and business buyers
• A customer‑first, data‑driven mindset and clear communication
• Fluency in German and English
• Hospitality or PMS experience is highly desired, along with knowledge of competing vendors such as Sihot, Opera, Cloudbeds and Mews. If you have it, you’ll hit the ground running and speak our customers’ language from day one.
• Sales ops or revenue ops background
• Ownership of a demo environment or infrastructure
• Experience with workflow automation (n8n preferred) and building internal LLM agents

What success looks like

• Months 1 to 3: you’re onboarded to our product and customers, have co‑presented in 3 to 4 meetings and responded to 2 to 3 RFPs
• Months 4 to 6: RFP turnaround is down to 2 to 3 days, the demo environment is optimised and you’ve helped close 1 to 2 complex deals
• Months 7 to 12: you’re the go‑to expert for technical buyer questions, have built 5 to 7 playbooks and support 50 to 60% of strategic deals

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique perspectives and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget and plenty of chances to take on more responsibility. Our evolving career framework ensures you can grow your skills, advance your career and make a real impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions and contribute directly in an environment built on trust, transparency and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast‑growing scale‑up transforming an entire industry. From day one, your work drives real impact, and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: Great work deserves great pay. Our salaries are benchmarked to ensure fairness across all roles and teams, and we recognise and reward performance.
• Flexible & Remote Work: We focus on results, not clocking hours. Work from home, the office or a hybrid setup, with the flexibility to adapt your schedule as long as it works for your role and team.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel great collaboration. We come together through team dinners, company meetups, Oktoberfest, Christmas parties and offsite events.
• 30 Days of Vacation: Fully disconnect, recharge and come back inspired.
• Personal Development Budget: Up to €1,000 per year to spend however you choose, on books, courses or conferences. Your call.
• Health & Wellbeing: Access hundreds of gyms, fitness studios and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo

Joining Apaleo means more than just taking on a role it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company‑wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affidative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.