Sales Process Manager (m/f/d)

TAKKT Industrial & Packaging GmbH (Germany); Stuttgart; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Workation opportunities

30 days annual leave

On-site canteen

Company bike

Pension scheme

Learning & development budget

Job summary

TAKKT Group in Germany seeks a Sales Process Manager (m/f/d) to design, standardize and optimize sales processes across the Industrial & Packaging Division. You will drive CRM excellence with Salesforce, support AI-driven productivity improvements and shape go-to-market strategies.

You will collaborate across countries, manage data quality initiatives, and contribute to sales training and enablement projects.

Qualifications

• Initial experience in Sales Excellence, Sales Operations, Commercial Excellence, Sales Performance, CRM transformation or a comparable role.
• Strong understanding of sales processes, go-to-market models, customer segmentation, portfolio planning and sales steering.
• Experience implementing sales standards, optimizing processes and scalable performance management routines in an international organization.
• Hands-on experience with CRM systems and using data to support decision-making.
• Strong project management skills and ability to drive initiatives forward.
• Stakeholder management, communication and change management skills; cross-functional collaboration in an international matrix.
• Fluent in German and English, written and spoken.

Responsibilities

• Design, standardize, govern and improve sales processes across the Industrial & Packaging Division.
• Drive CRM excellence, process harmonization and automation across countries and channels.
• Support the Sales AI roadmap to increase productivity and automate sales activities.
• Shape and implement future go-to-market approach and ensure consistent sales standards.
• Support optimization of sales territories, portfolios and field sales activities.
• Contribute to Customer 360 data quality, CRM clean-ups and system enhancements.
• Lead or contribute to strategic Sales Excellence projects and Sales Academy training.

Skills

Sales Process

CRM Transformation

Project Management

Stakeholder Management

Cross-functional

Tools

Salesforce

Job description

We shape the future of work – shape it with us! We are TAKKT – an international, listed company with strong brands such as kaiserkraft, ratioform, BIGDUG, FRANKEL, Gerdmans and Runelandhs. As a leading provider in B2B omnichannel commerce, we create powerful and sustainable solutions that make working life easier and better. Join the TAKKT GROUP - We are looking for motivated people to strengthen our team as a Sales Process Manager (m/f/d)!

Where you make an impact:

• Sales Process Optimization: You design, standardize, govern and continuously improve sales processes across the Industrial & Packaging Division.
• CRM & Salesforce Excellence: You drive CRM excellence, process harmonization and automation across countries and channels, contributing to the further development of Salesforce solutions.
• AI & Digitalization: You support the implementation of the Sales AI roadmap to increase productivity, improve conversion rates and automate sales activities.
• Go-to-Market Strategy: You help shape and implement the future go-to-market approach and ensure consistent sales standards across countries and systems.
• Sales Planning & Efficiency: You support the optimization of sales territories, customer portfolios and field sales activities to improve customer coverage and sales execution.
• Customer Data Quality: You contribute to Customer 360 data quality, CRM clean-ups and system enhancements to enable effective sales steering.
• Projects & Sales Enablement: You lead or contribute to strategic Sales Excellence projects, support the Sales Academy in preparing and implementing new tools and processes, and conduct sales training sessions in collaboration with Sales Academy experts.

Because you matter:

• Flexible working hours, up to 4 weeks of workation, 30 days of annual leave plus half days off on Christmas Eve and New Year's Eve
• Attractive Workplace: Modern office in a central location, excellent transport connections and an on-site canteen
• Diverse Benefits: Choose from a wide range of benefits, including a company bike, sports, health, mobility, pension schemes and much more
• Career & Development: Access to a strong network, individual training opportunities and a dedicated learning and development budget
• Support & Responsibility: Family services for every stage of life, alongside active support for sustainability and social engagement

What makes you the perfect fit:

• Professional Experience: You have initial experience in Sales Excellence, Sales Operations, Commercial Excellence, Sales Performance, CRM transformation or a comparable role, ideally in a B2B or technology-driven environment.
• Sales Process Expertise: You have a strong understanding of sales processes, go-to-market models, customer segmentation, portfolio planning and sales steering.
• Process Improvement: You have experience implementing sales standards, optimizing processes and establishing scalable performance management routines in an international organization.
• CRM & Data Skills: You have hands‑on experience with CRM systems and are comfortable using data to support decision‑making.
• Project Management: You have strong project management skills and can drive initiatives forward in a structured and goal‑oriented manner.
• Communication & Collaboration: You have strong stakeholder management, communication and change management skills and enjoy collaborating with cross‑functional teams in an international matrix organization.
• Language Skills: You are fluent in both German and English, written and spoken.

Together we create impactful, efficient and sustainable solutions designed to improve and simplify our customers’ workplace experience – for our customers, for us, and for YOU – shape new worlds of work! Welcome to the listed TAKKT Group! We are the leading B2B omnichannel provider of business equipment and are always looking for motivated people who want to shape the working world of the future with us. With our successful brands BiGDUG, Gerdmans, kaiserkraft, ratioform, Runelandhs, NBF, D2G Group, Hubert and Central Restaurant Products we are globally successful. Every day we work on innovative solutions and products that make our customers' working lives and our own better.