Sales Operations Manager (m/f/x)

Statista; Hamburg; Hybrid; EUR 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Hybrid work and flex-time

International team and social events

Subsidized urban mobility

Career & training opportunities

Modern offices

Mental health support

Zusammenfassung

Statista in Hamburg is seeking a Sales Operations Manager to learn how a modern Sales organization operates and how Salesforce, reporting, data and processes support our commercial teams. You will work with the Sales Operations team, Salesforce Administrator and Sales teams; in the beginning the role will be hands-on and operational, with opportunities to take ownership of your own topics.

Salesforce will be important, but this is not a pure Salesforce Administrator position; you will support a

Qualifikationen

• 2-3 years experience in Sales Operations, Sales Support, CRM administration or a similar environment.
• Understanding of B2B sales processes and an interest in working with data and systems.
• First hands-on experience with Salesforce or a strong motivation to learn it.
• A structured, reliable and service-oriented way of working.
• Curiosity and willingness to learn, take ownership and continuously improve how we work.
• An interest in using automation and AI tools responsibly to make operational work more efficient.

Aufgaben

• Support our Sales teams with day-to-day operational questions and requests.
• Create and maintain Salesforce reports, dashboards and list views.
• Help with sales targets, project goals, account assignments and data-quality topics.
• Support our Salesforce Administrator with user management, configuration, testing and documentation.
• Manage and coordinate operational support requests through tools such as Jira or Asana.
• Help us improve existing Sales Operations processes and gradually support more automation and integration topics.

Kenntnisse

Sales Operations

CRM administration

Data & systems

Salesforce familiarity

Analytical mindset

Tools

Salesforce

Jira

Asana

Confluence

SAP

Jobbeschreibung

At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.

Are you ready to join us?

General info about the role

We are looking for a Sales Operations Manager who wants to learn how a modern Sales organization operates and how Salesforce, reporting, data and processes support our commercial teams.

You will work closely with our Sales Operations team, the Salesforce Administrator and our Sales teams. In the beginning, the role will be quite hands-on and operational, with plenty of opportunities to learn and gradually take ownership of your own topics.

Salesforce will be an important part of the role, but this is not a pure Salesforce Administrator position. You will support a broad range of Sales Operations topics and help us make everyday processes easier, more structured and more scalable.

What you will do

• Support our Sales teams with day-to-day operational questions and requests.

• Create and maintain Salesforce reports, dashboards and list views.

• Help with sales targets, project goals, account assignments and data-quality topics.

• Support our Salesforce Administrator with user management, configuration, testing and documentation.

• Manage and coordinate operational support requests through tools such as Jira or Asana.

• Help us improve existing Sales Operations processes and gradually support more automation and integration topics.

How the role can develop

As you become more familiar with our Sales organization and Salesforce environment, you will gradually take ownership of your own Sales Operations topics.

Over time, the role can develop towards more advanced areas such as Salesforce automation, process optimization, integrations, reporting and AI-supported Sales Operations.

What you bring

- 2-3 years experience in Sales Operations, Sales Support, CRM administration or a similar environment.
- Understanding of B2B sales processes and an interest in working with data and systems.
- First hands-on experience with Salesforce or a strong motivation to learn it.
- A structured, reliable and service-oriented way of working.
- Curiosity and willingness to learn, take ownership and continuously improve how we work.
- An interest in using automation and AI tools responsibly to make operational work more efficient.

Nice to have

- Experience with one or more of the following is a plus, but not a requirement:
- Salesforce Sales Cloud or similar CRM
- Sales Reporting experience
- Jira, Asana or Confluence
- ERP or invoicing processes such as SAP
- A Salesforce certification

What we offer

In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:

• Work from abroad up to 30 calendar days a year

• Hybrid work and flex-time

• International team and social events

• Subsidized urban mobility and access to fitness and wellness options

• Free access to Langdock and all its amazing functionalities

• Career & training opportunities

• Attractive locations and modern offices

• Mental health support with OpenUp

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.