Sales Operations Manager

Insight; Raunheim; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Insight, a Fortune 500-ranked global provider, is seeking a Sales Operations Manager in Raunheim, Germany. You will own forecasting, planning, performance management, and operational execution to maximise sales productivity across a defined segment.

You’ll partner with Sales Leadership and cross-functional teams to ensure disciplined pipeline management, accurate forecasting, and continuous process improvement, delivering data-driven recommendations and scalable processes across CRM and ERP

Qualifikationen

• Strong experience in Sales Operations, Revenue Operations, or commercial strategy roles.
• Advanced proficiency in CRM/ERP systems and Microsoft Office (Excel).
• Strong analytical capability with experience translating data into business impact.
• Excellent stakeholder management skills, with the ability to influence senior leadership.

Aufgaben

• Forecasting & Pipeline Management: Own forecast cadence with accuracy and transparency across pipeline, backlog, and bookings.
• Performance Management & Analytics: Analyse sales performance metrics and deliver actionable insights to Sales Directors.
• Reporting & Governance: Develop and maintain reporting packs, including QBRs, dashboards, and executive summaries.
• Data & Systems Ownership: Ensure data integrity across CRM and ERP systems and oversee adoption and usage standards.

Kenntnisse

Sales Operations

Revenue Operations

CRM/ERP systems

Advanced Excel

Tools

Salesforce (CRM)

ERP systems

Jobbeschreibung

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and services, helping clients design, implement, and manage technology solutions for today while enabling transformation for tomorrow.

Sales Operations is a critical enabler of Insight’s commercial performance. The function drives efficiency, scalability, and data-driven decision-making across the sales organisation by optimising processes, systems, and governance.

The Sales Operations Manager is responsible for maximising sales productivity and effectiveness within a defined business segment by owning forecasting, planning, performance management, and operational execution. This role partners closely with Sales Leadership and cross-functional teams to ensure disciplined pipeline management, accurate forecasting, and continuous process improvement.

Key Responsibilities

• Forecasting & Pipeline Management
• Own forecast cadence, ensuring accuracy, consistency, and transparency across pipeline, backlog, and bookings
• Monitor pipeline health and conversion trends; proactively identify risks and opportunities
• Performance Management & Analytics
• Analyse sales performance metrics and deliver actionable insights to Sales Directors
• Develop and maintain reporting packs, including QBRs, dashboards, and executive summaries
• Support resource allocation and territory optimisation through data-driven recommendations
• Planning & Governance
• Support annual planning, quota setting, and target allocation
• Drive account planning discipline and execution in partnership with sales leadership
• Provide forward-looking insights for budgeting and operational planning cycles
• Data & Systems Ownership
• Ensure data integrity across CRM and ERP systems to enable accurate reporting and forecasting
• Oversee system adoption, usage standards, and continuous process optimisation
• Manage and resolve sales operations workflow issues and escalations
• Process Optimisation
• Identify inefficiencies across the sales lifecycle and implement scalable, standardised processes
• Drive operational excellence initiatives across the region (e.g., EMEA alignment)
• Establish and enforce best practices for deal management, renewals, and pipeline hygiene
• Leadership & Stakeholder Engagement
• Partner with Sales Directors/Managers to drive execution against strategic priorities
• Influence senior stakeholders through data-backed insights and recommendations
• Lead and develop a high-performing sales operations capability

Qualifications & Experience

• Strong experience in Sales Operations, Revenue Operations, or commercial strategy roles
• Advanced proficiency in CRM/ERP systems and Microsoft Office (especially Excel)
• Strong analytical capability with experience translating data into business impact
• Proven ability to operate in a fast-paced, deadline-driven environment with high attention to detail
• Excellent stakeholder management skills, with the ability to influence senior leadership