Sales Operations & Business Development Manager (f/m/x)

DOUGLAS Group; Düsseldorf; Hybrid; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

DOUGLAS Group in Düsseldorf is seeking a Sales Operations professional to drive lead generation, CRM quality, forecasting, and cross-functional collaboration across international teams.

You will coordinate accounts receivable, support finance-handover processes, and deliver data-driven insights to the Head of Sales and country teams while upholding data hygiene standards in Salesforce.

Qualifikationen

• Bachelor’s degree in Marketing, Advertising, Business Administration, Finance, or related field.
• Early career in Sales Operations, Sales, or B2B Marketing, preferably in retail media or digital advertising.
• Strong analytical mindset with ability to interpret data and derive insights.
• Proactive, structured, and detail-oriented; collaborates across teams in international settings.
• Team player who works well cross-functionally in a fast-paced, international environment.

Aufgaben

• Lead generation, qualification and handover to sales owners.
• Monitor receivables and support cash collection targets.
• Act as accounting liaison for invoicing data consistency.
• Support data validation and ad-hoc reports for Controlling.
• Contribute to monthly/ quarterly forecasting with data prep.
• Maintain CRM data quality and support Salesforce administration.
• Produce pipeline and revenue reports for stakeholders.
• Document and optimize end-to-end lead-to-conversion workflows.

Kenntnisse

Analytical mindset

Attention to detail

Cross-functional teamwork

International environment

Proactive approach

Ausbildung

Bachelor’s degree in Marketing, Advertising, Business Administration, Finance, or related field

Tools

Salesforce

CRM software

Jobbeschreibung

TASKS WITH IMPACT

• Lead Generation & Qualification: Identify and research new advertising opportunities across brands, agencies, and media buyers, build strategic target-account lists, qualify inbound and outbound leads, and ensure timely, structured handover to the appropriate sales owners
• Accounts Receivable & Working Capital Management (OPOS): Monitor outstanding receivables in close collaboration with Finance and Accounting, drive the resolution of overdue items with sales owners and clients, and support effective cash collection and net working capital targets
• Accounting Liaison: Serve as the key Sales Operations interface with Accounting, investigate and resolve billing, booking, and reconciliation discrepancies, and ensure consistent invoicing data across sales and finance systems
• Controlling Support: Support the Senior Operations Manager with data validation, variance analysis, and the preparation of ad-hoc reports and insights for Controlling and management
• Forecasting: Contribute to monthly and quarterly forecasting cycles through accurate data preparation, pipeline validation, and forecast-versus-target analysis for management and country-team reviews
• Salesforce & CRM Management: Maintain and continuously improve CRM data quality across accounts, opportunities, and pipeline stages, support Salesforce administration, reporting, dashboard development, and process enhancements, and promote consistent data-hygiene standards across the sales organization
• Sales Reporting & Performance Insights: Produce weekly and monthly reports on pipeline development, revenue performance, and win/loss trends, providing the Head of Sales and other stakeholders with reliable, decision-ready insights
• Process Improvement: Document, standardize, and continuously optimize end-to-end lead-to-conversion workflows and finance-handover processes across central and local teams

YOUR SKILLS

• Bachelor’s degree in Marketing, Advertising, Business Administration, Finance, or a related field
• Initial professional experience in Sales Operations, Sales, or B2B Marketing, ideally within retail media, digital advertising, or a comparable environment
• Strong analytical mindset with the ability to interpret complex data, identify trends, and translate findings into actionable insights
• Proactive, structured, and solution-oriented approach with strong attention to detail
• Collaborative team player who enjoys working in a dynamic, cross-functional, and international environment

DO YOU RECOGNIZE YOURSELF?

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.
We look forward to hearing from you!

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.